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Royal Mail Group

Royal Mail Group review: Have been unable to contact you regarding missing parcel.

J
Author of the review
2:48 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

Order number [protected] for Advent Calendar. Your e-mail dated 14th, Oct.said that the parcel had been delivered, Parcel was not received. Reported this to Royal Mail who,after 4 weeks, have confirmed the parcel was not delivered to my address. They have asked me to contact you so as to progress the matter further. Would appreciate urgent attention. Thank you. Royal Mails reference number 1- [protected]..
Janice Ellson. Phone [protected]

Claimed loss: £85 plus compensation.

Desired outcome: £85 plus at least £100.

Confidential Information Hidden: This section contains confidential information visible to verified Royal Mail Group representatives only. If you are affiliated with Royal Mail Group, please claim your business to access these details.

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