CB Mail and Package Delivery Royal Mail Group Complaints #2-21

Royal Mail Group review: Letter posted 1st class delivered 8 days late

Mrs Jane Gates of GB

Jun 15, 2026 8:37 pm UTC

Verified customer

Featured review

posted 2 x 21st birthday cards 2nd June 2026 1st class in brown envelope paid £2 for the stamp arrived On the 10th JUNE i had put £20 in it and when it was opened by the birthday girl the money was missing I had sellotaped all 4 sides down as I normally do and when i asked the person to show me the envelope you can clearly see that the envelope had been tampered with and re stuck with different sellotape I am aware that you advise not to send money by post but if we cant trust a birthday card to be sent without being tampered with and the contents stolen then I will go elsewhere next time.I have picture of envelope but dont know how to send them

Claimed loss: £20

Desired outcome: Apology and refund if possible

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