The complaint has been investigated and
resolved to the customer's satisfactionResolved RoseGal — order not received; requests ignored
resolved to the customer's satisfaction
My order was supposedly mailed over one month ago and I still haven't received it. I've sent two requests for RoseGal to contact me regarding my issue, and even though they say "we will contact you in 24 hours", I haven't received any notification from their service department. In fact, I don't even see my request numbers listed on my login page. It seems as though this company is a scam. My advice, DO NOT ORDER FROM ROSEGAL!!