Lajerrio
Reviews and Complaints

I must say that my experience with Lajerrio (lajerrio.com) left me disappointed. I purchased what was advertised as a stunning dark blue sapphire ring. However, upon receiving the ring, I found that the color was more of a teal or aquamarine shade, which was not what I was anticipating. Furthermore, I noticed that there were two blemishes on the stone, which further detracted from its overall look and value.

Naturally, I reached out to the company's customer service team to inquire about returning the item and receiving a refund. Unfortunately, I have yet to receive instructions on how to do so, even after multiple attempts to contact them. The lack of follow-up and response from their customer service team has been concerning and has added to my disappointment.

Additionally, when I did manage to get in touch with someone, they requested that I send photographs of the ring, which I found to be unnecessary and potentially invasive. I obliged and sent the photos, but I didn't receive any reply or acknowledgment that they had received them or were working on processing my return.

Overall, my experience with Lajerrio has been quite frustrating, and I do not recommend them to anyone looking for jewelry purchases. It's important for companies to be transparent and responsive to their customers, and unfortunately, in this case, it doesn't feel like they lived up to that standard.

When it comes to online shopping, it's all too easy to get excited about your purchase and impatiently wait for it to arrive. Unfortunately, my experience with Lajerrio (lajerrio.com) left me feeling anything but excited.

To be blunt, I'm extremely unhappy with the service I received from this company. I placed an order and, despite the package being at my local Fed Ex office, I was informed that the seller had instructed it not to be delivered for another two days. Needless to say, this is not what I expect when I make an order. I want my purchases to arrive as soon as possible, not according to some arbitrary timeline set by the seller.

To add insult to injury, when I attempted to use their chat system to inquire about the delay, I was given a tracking number that had nothing to do with my question. When I expressed confusion and frustration, the representative - named Joy - abruptly ended the chat. I was beyond disappointed.

Frankly, I think it's ridiculous that a company could treat a customer so poorly. When I make online purchases, I expect quality service and open communication. Unfortunately, Lajerrio did not live up to these expectations. I won't be doing business with them again and I would strongly caution anyone else considering using their services.

I had an experience with Lajerrio and unfortunately it was not what I was expecting. I ordered a ring from their website and when it arrived, I was extremely disappointed to find that it wasn't silver and looked fake. I thought that I might have received the wrong product, so I contacted their customer service team in the hopes that they could rectify the situation.

I explained my situation to their representatives and requested a full refund, as I was not satisfied with the product. I received an email from them two days ago, but since then I have not heard anything back from them despite sending pictures that they requested multiple times. I'm still waiting to receive a return label so that I can send the ring back and get my money back.

Overall, I am incredibly unsatisfied with the service I received from Lajerrio. I feel like they have defrauded me by selling me a fake, non-realistic looking ring for a lot of money. I'm disappointed that I have not yet received any resolution to this issue and am left feeling frustrated about my experience with this company. I would advise anyone interested in purchasing jewelry from Lajerrio to be wary of their products and read reviews before doing so.

My experience with Lajerrio was quite disappointing. I had ordered 2 rings from their website, both of which turned out to be extremely small. Naturally, I was quite displeased with my purchase and decided to return the rings for a refund. Getting a return authorization was quite a hassle and it took several attempts before I finally got one. Once I did, I followed all the instructions provided by Lajerrio to send the rings back for a refund.

I sent the package back on 10/12/2020, at a cost of $53.45. However, much to my dismay, the package was held up in customs for several months and eventually returned to me in April of 2021 in a shoddy condition. What's worse is that there was no explanation provided as to why it was returned. Despite multiple attempts at reaching out to Lajerrio, I have not received any response to date.

To make matters worse, their customer service is virtually non-existent. The link provided for customer service doesn't lead anywhere, which is quite disappointing. All in all, my experience with Lajerrio has been quite frustrating and I would not recommend them to anyone.

I recently purchased a stunning ring from Lajerrio, which I had my eye on for a while. While I was initially thrilled with my purchase overall, I do have one small complaint. After wearing the ring for a couple of years, I noticed that one of the top tiers had become slightly bent, and some of the tiny sapphires in the band had fallen out. Upon reflection, I suspect this may have happened during the sizing process, rather than being a quality issue with the ring itself. However, because the imperfections are hardly noticeable from a distance, I still wear the ring every day and absolutely adore it. In fact, I love it so much that I decided to order another ring from Lajerrio. Although I am hoping that this one won't have any similar issues, I am confident that the high level of quality and accuracy in sizing that I experienced the first time around will be consistent. Overall, I have found Lajerrio's prices to be very reasonable, given the excellent craftsmanship and materials used. Despite my minor issue with the bent tier and missing stones, I would still highly recommend Lajerrio to anyone in search of unique, high-quality jewelry at a great value.

My experience with Lajerrio.com was nothing short of a nightmare. I couldn't wait to receive my purchase, but it took so long to arrive that I began to worry. When it finally did show up, it was clear that something wasn't right. The item was far too large and the fit was incredibly uncomfortable. It was also evident that the quality was very poor.

In an effort to resolve the issue, I contacted customer service and was initially hopeful. They asked for a photo of the item and provided instructions for returning it. I followed their instructions to the letter, including sending them a photo of the USPS tracking number, just as they had requested.

Unfortunately, things only went downhill from there. The cost of return shipping was exorbitant, totaling an additional $28.00 above and beyond what I had already spent. Despite my efforts and their very specific instructions, I received no refund or explanation for what had happened.

Months went by and I eventually received my item back, but it was of no use to me. The sizing issue remained, and the quality was still far from satisfactory. The entire experience was not only frustrating, but felt almost criminal in nature.

In conclusion, I would strongly advise anyone to avoid Lajerrio.com at all costs. Their products are not worth the hassle, the time or the expense. I regret ever doing business with them, and hope that others can learn from my mistake.

When I decided to order a silver ring and earrings from Lajerrio (lajerrio.com) on 23rd April 2020, I was very excited about receiving them. However, the experience I faced with this online jewelry brand was not pleasing at all. It has now been almost 6 months since my order, and I have still not received my items.

Initially, I was told that their computer system was down, and they could not send me a confirmation of shipment. However, they provided me with a tracking number, which showed that my package was in transit since 18th May 2020. By the middle of June, I had no updates regarding the package's whereabouts, despite following up with Lajerrio's customer service multiple times.

Feeling frustrated and disappointed, I demanded a refund, but Lajerrio refused, stating that the package had already been shipped. Their reasoning seemed illogical to me, and I found myself stuck in a rather unfortunate situation. The back and forth communication kept going on, and finally, I was informed that the only way to receive my refund was through PayPal.

I provided the necessary information as requested, but unfortunately, I have still not received my refund. It has been a very frustrating experience, and I would not recommend this brand to anyone. If you're looking for a reliable and efficient online jewelry brand, I strongly advise you to avoid Lajerrio at all costs.

I recently purchased a bridal set from Lajerrio and had quite an experience with their customer service. Although it did take over a month to receive my order, I consider myself lucky to have finally received it. Sadly, after only two weeks of wearing my beautiful ring, a stone fell out. I reached out to their customer service team, but unfortunately, my inquiries did not receive a response until after their 30-day money-back guarantee had expired. Even then, I was completely ignored when I asked for a repair instead of a replacement. While the rings are stunning to behold, they are not suitable for everyday wear as they lack durability. Based on my personal experience, I strongly advise against purchasing from Lajerrio to avoid wasting your time, money, and the inevitable frustration that may follow.

My experience with Lajerrio.com was incredibly frustrating and disappointing. After placing my order in mid-January and paying for express shipping, I waited several weeks only to receive a refund and be told to re-purchase my item. I placed my order again, only to find that the discount I had initially received was annulled and I was sent on a wild goose chase with DHL and FedEx tracking numbers that proved to be invalid.

Throughout the ordeal, I received a number of "im sorry" emails that offered no real solutions, and excuses about their system being broken. After eight long weeks, I am still waiting for my item with no real end in sight.

My biggest issue with Lajerrio.com is their lack of honesty and transparency. It's frustrating to see them continue to advertise and take on more orders when they clearly cannot handle the volume they already have. I would have been much more understanding if they were honest about their capacity and communicated more effectively about delays and issues. Overall, I would not recommend purchasing from Lajerrio.com based on my experience.

As a customer, I was rather disappointed with my experience with Lajerrio. I had ordered a set of rings, but to my dismay, it took over a month to arrive. When I received it, I realized that I had originally ordered an 8.5 but the website's sizing chart suggested a 10.5. I promptly reached out to their customer service team to make the adjustment, but they deemed my request as a "specialty ring."

Although I was unsatisfied with their response, I still attempted to return the item for a full refund. However, I was met with further disappointment when they said that the shipping cost for the return would be almost as much as the initial purchase price! This felt like an unfair burden to bear as a customer who was simply attempting to make things right.

Additionally, I was disappointed to discover that there was no indication on their website that they were located in Hong-Kong. This knowledge would have informed my purchasing decision, and I feel misled that this information was not disclosed upfront.

Overall, my experience with Lajerrio has left me feeling unimpressed, and I cannot in good faith recommend them to anyone else.