Menu
For Business Write a review File a complaint
Glamira.com Customer Service Phone, Email, Contacts

Glamira.com
Reviews and Complaints

www.glamira.com

Learn how the rating is calculated

3.3 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Glamira.com Complaints 7

ComplaintsBoard
S
10:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband bought me a black opal ring from Glamira for a special occassion. It was returned after receiving it, as the stone in the ring was cloudy - it actually looked like a fake stone. When we received the ring back, there was pit marks in the stone on both sides - thus, extensive damage to the stone, plus, on the top of the stone, it seems they have...

View 0 more photos
Read full review of Glamira.com
ComplaintsBoard
T
6:51 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Glamira.com Wedding rings /returns

Hello !

I ordered wedding rings for me and my partner on 26.04.23 The rings totally didn’t meet our expectations so we decided to return them next day by glamira provided company Dpd .From 13.05 start out night mare.I was waiting a week for tracking nm to show up what the rings delivered,but they went missing since now !The company was keep writing promises what they do investigation on them !Almost half a year !I received last message saying case is closed !The bank doesn’t have a power to help!I am on stress half a year .

Desired outcome: Returned rings went missing and glamira refuse give money back doesn’t answer the emails

Read full review of Glamira.com
Hide full review
ComplaintsBoard
A
10:31 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Glamira.com Empty box WITHOUT THE RING

Ordered a ring on July 5th which was expected to be delivered on July 17th. The ring arrived on July 19th with a sealed intact parcel.

The surprise was finding out that all inside plastic bags were broken and THE RING WAS MISSING.

Called customer service right after. The agent asked me to send a mail with pictures and lied to me when she said it was the first time it happened to them. You can easly find on recent reviews of similar cases in Catalonia (even worse, after 4 months Glamira pretends to replace them stolen ring).

Since customer service ignored me, I reported to police authorities the robbery.

I contacted again customer service through different channels and they told me they'd look into it and come back to me in 6 weeks.

They don't propose any solution like replacing the ring nor the refund.

The have ruined an event next week. NEVER BUY TO THIS "COMPANY".

Desired outcome: Have the ring I payed for next week.

Read full review of Glamira.com
Hide full review

Is Glamira.com Legit?

Glamira.com earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Glamira.com stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Glamira.com's reputation as a trustworthy leader in their field. Customers can rely on Glamira.com's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Glamira.com. The company provides a physical address, phone number, and email, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Glamira.com has registered the domain name for glamira.com for more than one year, which may indicate stability and longevity.

Glamira.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Glamira.com you are considering visiting, which is associated with Glamira.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Glamira.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

Several positive reviews for Glamira.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Glamira.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Glamira.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

Glamira.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Glamira.com.

However ComplaintsBoard has detected that:

  • Glamira.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Glamira.com has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to Glamira.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Glamira.com has left an official reply on this complaint.

Glamira.com I ordered an expensive Glamira infiniti heart gold and diamond necklace for my girlfriend and the poorly made clasp broke after three days We

I ordered an expensive Glamira infiniti heart gold and diamond necklace for my girlfriend and the poorly made clasp broke after three days We took the necklace to our jeweler who stated that a cheap, poorly constructed clasp was used on this necklace, and if it was replaced with a similar one, the problem would only occur again. We therefore paid $79.95 for a lobster claw clasp. When I contacted Glamira, they insisted that they would have replaced the clasp on the same type. When I stated that is not an acceptable solution and asked for reimbursement of the replacement clasp cost ($79.95), they declined and would not stand behind their product

Read full review of Glamira.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
F
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Glamira.com They will not answer the phone or respond to my email for a return due to a defective ring

They will not answer the phone or respond to my email for a return due to a defective ring. I ordered my now husbands wedding band on 1/23. We just got married on 7/2. On Sunday, 7/5 I noticed a discoloring. I included photos of the ring, the description of the ring on their website and my order. The ring is supposed to be 925 silver which should not have a reaction with our pool water. None of my other silver jewelry did this. The main problem is, they state they have a 60 return policy but thinking that the ring was "real" I didn't think it would be a problem to purchase it as early as I did. I wouldn't have paid $1 for this ring but thinking it was legit and all of the reviews...I paid $465.00 financing it through Affirm. I still owe $333 to them. I tried to contact the finance company but cannot find a number. I wanted to warn the finance company of the business they are working with. I'm asking Glamira for a refund due to defect and they will not respond to my email or answer the phone. Also sending proof of date of marriage to show he has only had the ring for three days

Read full review of Glamira.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Glamira.com has left an official reply on this complaint.

Glamira.com ordered rings in early august , didn't receive them, promise of refund still no money back

ordered rings in early august , didn't receive them, promise of refund still no money back. In early August I ordered two rings from this company glamira. First of all I have a refund issued, the second of all they are highly misleading in the practices. They said my rings were made in America but yet, I found out later through an email that they're actually made in Germany. I ordered these rings in August so I can get married in September. Long story short, I had to get married and go out and buy other rings from a brick-and-mortar store because glamira totally dropped the ball oh, and it took weeks to find out that my rings were held up in customs in Germany. My first Contact email from them was August 25th letting me know what was going on. Once again I had to acquire them online and ask them what was going on with my rings they said it was still held up in customs. I asked for a refund, and they said they would refund my money. As weeks went by, I had to contact them again now they're telling me that UPS have to finish some kind of Investigation, which is hard for me to track because they didn't even give me a tracking number with my order. Two weeks ago in the beginning of October they sent me one final email asking me if I wanted to reproduce my order or just let UPS finish their investigation. Once again infuriated with this company, I let them know that I already asked for my refund oh, they told me that have patience and let UPS finish their investigation. It's been 1 month since their so-called UPS investigation. And once again I had to get online and email these people again. My patience is non-existent at this point, and I do not recommend this company for anyone wanting to get married. Their customer service is horrible. If I do not get my money back, I am going to take legal action.

Read full review of Glamira.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Glamira.com A delay in delivery caused my package to be sent to an old address, and despite letting Glamira know this they refused to help me I ordered a

A delay in delivery caused my package to be sent to an old address, and despite letting Glamira know this they refused to help me I ordered a package from Glamira that was expected to be delivered on May 25th, but was pushed back to May 29th. I set to move out of that address on the 28th, and BEFORE the package was ever sent for delivery I tried to change the address to the new one, but they would not let me for "security reasons". I was told to contact *** if I wanted to change the delivery address, but in order to do that I needed the *** tracking number, which Glamira originally told me via email they would provide, but after they did not provide it I placed an inquiry about it, but was then told they would not provide me the number for "security reasons". I have all of the info about the delivery to prove I was the one who ordered it, but they would not help me at all. When the package was sent to the old address and no one accepted it, they held it at a *** access point where after the allowed holding time had expired, was supposed to be sent back to Glamira. Instead it got resent to my old address, where someone I do not know accepted the package. Glamira claims I have the package and will not issue a refund without sending the products back, which I do not have. Throughout all of this I kept in constant contact with Glamira almost begging for them to help me, and each time I was told "We have informed our relevant department" about said issue, but clearly they did not as they would have known not to send to the package to my old address. This order cost me several hundred dollars and their support team blew me off each and every time I contacted them. I will provide all the relevant email exchanges I had with Glamira, along with order information and the shipping information they have provided me.

Read full review of Glamira.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Glamira.com Reviews 0

Looks like Glamira.com has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Glamira.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Glamira.com

Screenshot Glamira.com
Glamira.com is an online jewelry store that offers a vast assortment of stunning and trendy jewelry for both women and men. Boasting an exceptional range of customizable options, Glamira allows customers to create their perfect piece of jewelry with ease. This website not only provides a convenient shopping experience but also a more personal and customized approach to the purchase of jewelry.

Customers can shop by jewelry type, gemstone, metal, or style, making it simple to find pieces that cater to their specific preferences and style. Every piece of jewelry on Glamira.com is crafted using high-quality materials, such as 18K gold, sterling silver, and top-notch diamonds and gemstones. The site offers a wide range of jewelry styles, ranging from classic to modern, and everything in-between.

Glamira understands that some customers may prefer to create their own unique and personalized piece of jewelry. To this effect, Glamira.com also offers customization options allowing customers to choose the type of metal, gemstone, carat weight, size, and style for their jewelry piece. From engagement rings to wedding bands, Glamira caters to every customer's whim, ensuring a memorable and unique experience.

What sets Glamira apart is its user-friendly website, which is designed to make the jewelry purchasing process seamless, quick, and straightforward. The website is also easy to navigate, making it simple to find what you are looking for. The site also offers live chats with customer service, providing customers with quick and convenient solutions to any inquiries or concerns.

In conclusion, Glamira.com is a jewelry website that caters to customers' needs by offering a wide range of high-quality jewelry and customization options. Their easy-to-use website, coupled with excellent customer service, ensures that customers have a seamless and enjoyable shopping experience. Glamira.com is the go-to website for individuals who crave quality and fashionable jewelry at an affordable price.

Overview of Glamira.com complaint handling

Glamira.com reviews first appeared on Complaints Board on May 13, 2023. The latest review Damage to a ring was posted on Jul 25, 2024. The latest complaint I ordered an expensive Glamira infiniti heart gold and diamond necklace for my girlfriend and the poorly made clasp broke after three days We was resolved on May 23, 2023. Glamira.com has an average consumer rating of 3 stars from 7 reviews. Glamira.com has resolved 4 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.1
43899 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Glamira.com Contacts

  2. Glamira.com phone numbers
    +1 (877) 906-9491
    +1 (877) 906-9491
    Click up if you have successfully reached Glamira.com by calling +1 (877) 906-9491 phone number 0 0 users reported that they have successfully reached Glamira.com by calling +1 (877) 906-9491 phone number Click down if you have unsuccessfully reached Glamira.com by calling +1 (877) 906-9491 phone number 6 6 users reported that they have UNsuccessfully reached Glamira.com by calling +1 (877) 906-9491 phone number
  3. Glamira.com emails
  4. Glamira.com address
    1321 Edgewater Dr STE 5, Orlando, Florida, 32804-6387, United States
  5. Glamira.com social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
  7. View all Glamira.com contacts

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.