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CB Furniture Stores The RoomStore Complaints #22-41
The RoomStore

The RoomStore review: Billing

M
Author of the review
8:16 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Their billing is screwed up! I went to the Austin North location and bought my furniture. I put down $1000. I got the bill and it said that I still owed the total amount. I had to call for 3 days to get this straightened out! They apparently re-credited by credit card with the $1000 instead of subtracting the $1000 from the total amount. They wanted me to finance the entire amount which they should have told me this at the store before I paid them $1000 on my credit card. I had to call my credit card company so that they could issue a check since their financing company will not take my credit card. They only want money coming directly from my bank. It will take 2 weeks to get a check from my credit card company. I would not advise shopping at the roomstore.

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  1. The RoomStore Contacts

  2. The RoomStore phone numbers
    +1 (602) 268-1111
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  3. The RoomStore address
    3011 E Broadway Rd Ste 100, Phoenix, Arizona, 85040, United States
  4. The RoomStore social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  6. View all The RoomStore contacts
The RoomStore Category
The RoomStore is ranked 172 among 291 companies in the Furniture Stores category
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