Romweworst customer service

This review was posted by
a verified customer
Verified customer
Review updated:

I made and order, but decided to cancel it. So I contacted Romwe customer support and asked them to cancel my order. I decided to cancel my purchase one hour later after I made an order. I received a reply the next day. They said that they couldn't cancel my order because they already prepared my package. These guys have an option to cancel an order. Their website is completely useless and their customer service is the same. They also told me I should have contacted them via email if I wanted to cancel my order. I actually did and it is not my fault that they didn’t check their mail! I’m so angry!


  • Gr
    gracia perez Mar 04, 2018

    i try to pay my order for 3 days now still waiting somebody to help me i will pay w/ credit card keep respondiing be patient bec volume orders stated 3 times.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.