Roger Florist
reviews and complaints

I feel like an idiot! Like the many other reviews I just read, I was scammed from a company pretending to be a local florist company - "ROGERS FLORISTS". I spent $113 for a birthday bouquet for my wife - they were the first website to appear after a Google search for "Florists Couer D Alene Idaho". I needed them delivered quickly and the representative told me they were local and that delivery would be no problem within 2 hours. Out and out LIE!. I provided my Debit Card and Wells Fargo declined to authorize the transaction; instead of researching the issue I gave the felon a credit card which was debited the $113. They never called, but when my wife said she had not received the flowers, I called them. It took me many attempts to get through, but finally a guy answered (dogs and kids in background). He said they were not able to deliver to the address and that my account would be credited the $113. It's only been a day, but given what I've read on this bard, I am sure I am out the $113! Like I said, I feel like an idiot! I am on the phone with the credit card company now and am getting a new card through their fraud department. After this call, I am calling Wells Fargo and asking them my options because this fraudulent company has my info for my debit card. What a Pain...

Ordered flowers on 10/21/22 for a funeral to be delivered 10/24/22 to the tune of $113.40. Went to the services and no flowers. Called them and I felt I was getting the run around. I gave them a chance to send them to the church for the funeral mass and they didn't do that either. I will be contacting the Better Business Bureau and State Attorneys office. I am not going to wait for a refund, contacting bank and disrupting the charge as a SCAM.

I ordered a orchid set for $122.00 and had an odd feeling about the person taking down my information and doing the transaction. So after a few minutes of thinking, I decided to investigate deeper, and found this message board with loads of comments saying they were scammed! I immediately called and cancelled my order with him and my supervisor called the card to cancel the transaction, as this was an order through our company. Sure enough 30 mins later I received the same email so many others have about them not being able to deliver in my location. The only reason I chose them is because they popped up when I googled local florist. I don't know what to do with this information, but I want to help others not be put in this position. Has anyone figured out a way to stop them or let it be known?

On September 13, 2022, I ordered a large arrangement to be delivered to the funeral home in Knoxville, Tennessee for an aunt that passed away. I googled Knoxville, Tennessee area florists, and this company's name came up. I called and they immediately charged my debit card $122.76 for the order. After confirming the order, they sent me an email message not 10 minutes later saying that they were very sorry; that they unfortunately do not deliver in that area, and they would immediately refund my money. That was over 30 days and two additional phone calls ago. I'm done with them. I've contacted my debit card company to generate a refund, and I plan to turn them in to every authority and board I can. Somebody stop them, please!

Hello Jack,

You just placed an order with us but unfortunately, we cannot do this delivery for you because we do not deliver to this area. We are sorry for taking the order.

I wanted to let you know quickly so that you can still have time today to send flowers to your loved one with another florist!

Since we cannot fulfill your order, I have already issued the refund and you will be seeing the full amount.

Refunds may take up to 10-20 business days to reflect back.

I am sorry for the inconvenience and thank you for your understanding.

This was an e - mail I received.

I ordered flowers for my daughter who has been very depressed. Flowers never came! Total was $75.94 and on a debit card. Currently pending at bank but I will stop payment in the morning! I’m beyond livid! Their phone number is [protected]

Email is [protected]@rogerflorist.com

Address is: 600 Broadhollow Rd

Melville, NY 11747

When I phone there is just a recording of music.

After doing a Google search for florists in my area, I placed an order with Roger Florist for funeral flowers. The order was accepted & my bank account was charged. 1 hour later Roger Florist cancelled my order saying they do not deliver to my area & promised a refund in 10-20 days but the refund never comes.

This company has hundreds of complaints all saying the same thing, placed an order, order is cancelled and no refund. They are Scammers and have been doing this for a while under different names. They need to be shut down.

Addresses associated with Roger Florist is also fake.

600 Broadhollow Rd,

Melville, NY 11747 -

Fake address - This location is a Bank of America

200 Nausau Street,

Princeton, NJ -

Fake address - This location is a drugstore.

I placed an order to be delivered to my daughter's home in Phoenix Oregon which is just a few miles (three) from Medford Oregon in which the ad is advertised as a florist that delivers.. I placed my order and was assured it would be delivered by 5pm that day... I was also told that my receipt would be emailed to me within minutes of placing the order... I waited approx. 5 hrs and called the company back... I was informed at this time that the order had been cancelled as they do not deliver to that area... I stated why was I not informed and was told "oh go look in your spam folder" I explained there was nothing in any part of my email boxes not had it ever been sent.. The gentlemen went on to say "Oh there must've been a misunderstanding" I replied no... no there was no misunderstanding and also my money was not put back on my card... H argued "oh it had to have been". No it's still not on my card 3 days later.. Their ad states on their contact us that they will reply withing minutes... NEVER ONCE have they replied to my emails and when I call to inquire about my money the phone gets hung up on me... This is beyond the WORST COMPANY. I have ever had to deal with.. I would never ever recommend the company for anything or even mention that they exist... Very unprofessional and hard to understand on phone as it's obvious English is a second language...

Thank you