RIU Palace Las Americas & RIU Cancunworker corrupt stealing money with police

P Review updated:

Security worker from Riu Cancun saw my friend walking back drunk to hotel and took advantage by calling police to arrest and demanding $300 USD to split between the cop and worker to release my friend. HORRIBLE. We stayed here from April 20-23 of 2017 room 355. I made a complaint to the front desk and was told it would be adressed and I would get a call back. I havent heard anything.


  • Ni
    nicole tedder Oct 29, 2019

    Being extorted for $400 for a door being broken prior to our stay. We were only in this room 24 hours after being switch to due to bugs. This place is falling apart & they will charge you for any we are and tear.

    0 Votes
  • Ka
    Kay Kay Jan 26, 2020

    Hi my name is Kenisha. I stayed at las AMERICAS 1/6-11/20. While there I experienced issues, as a result I was moved to 3 different rooms. I sustained severe bruising from sleeping on your beds & staff denied being able to do anything after injury. I returned home to see very visible bruising & pain still. I'm writing to resolve my injury issues.

    0 Votes

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