Ritz Crackers review: Ritz low salt crackers

I've enjoyed your low salt crackers several times a week for the last 5 or 6 years, but about 6 months ago I started to find two or three crackers scattered throughout a sleeve had crumbled. I can only guess that the cause is somewhere in your packaging system since dropping or careless handling of a box would create a different effect than one broken cracker located between several unbroken crackers on each side.
Have you tried to resolve this issue?
Thank you for your attention.
Gail S