Ritz Crackers’s earns a 1.0-star rating from 404 reviews, showing that the majority of snack enthusiasts are dissatisfied with their flavor and quality.
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For someone with a peanut allergy, this could be deadly
We purchased three boxes of Ritz crackers for the holidays. I opened a new box of Ritz crackers (attached is pic of lot number on box), and there appears to be peanut butter down the side of the crackers (picture attached).
For someone with a peanut allergy, this could be deadly. I would hope that, at a minimum, you would address the manufacture and quality control error that caused this to occur and replace the product that we purchased.
Thank you
Joan Dalton
Ritz crackers family pack
I purchased a Family Pack of Ritz Crackers from the local Walmart. None of the packages inside the box were sealed along the sides (only on each end). The crackers were edible, but soft like a cookie rather than a cracker.
Desired outcome: Refund or coupon t cover cost.
Ritz crackers
In have for recent 3-4 Months have a problem with crackers crumbling when opening. I use at least a box a week. I have enjoyed them all my life and even give them to my dog as a treat. Please correct this before I need to change to another cracker. Below you will see the latest batch number 05jun22az310-1 0115
Desired outcome: Product fixed and coupon to cover some loss would be nice
Ritz crackers garlic butter
Crumble instantly. Cannot spread without crumbling. Unusual outcome for Ritz Cracker as we have purchased very good ones for years.
Desired outcome: Make in USA
What appears to be peanut butter on inside of wrapper on unopened stacks of ritz crackers!
We purchased an 18 stack box of Ritz crackers at Rome, Ga. Sams Club. we consumed about 6 or 8 packs. the two I got out of the box today had what looks like and smells like peanut butter on them. I discovered the first one after I opened it. the peanut butter was on the outside edge of the crackers, not on every cracker but scattered through the stack. Have one unopened stack that has peanut butter inside the wrapper. I checked stacks left in the box, did not see anymore. Are these Crackers safe to eat? How did peanut butter get inside the wrapper? The only number I can find on the box is the bar code on the box. ([protected])
Desired outcome: replace the crackers and tell me how they got peanut butter in side the packaging. Also give me a reason not to put pictures on FB!!!
Ritz crackers with cheese
I just opened a pack a ritz cracers filled with cheese and this was on my cracker. It's so digusting. It looks like some had chew on and spit it out on some dropped on my cracker.
Desired outcome: REFUND
updated pic
Ritz crackers the original
the whole box of crackers crumbled when I opened each individual pack it was a box with the small packs upc [protected]. I would like a refund. ASAP. [protected]@aol.com. I do have pictures but they are on my phone.
Desired outcome: refund
Ritz snowflake crackers
05May22AA209 17:44 upc [protected] Ritz snow flake crackers sleeves were not sealed inside box 3 of 4 were open and stale.
Luckily I only bought the one box. Nice to have a design on the sleeves, but make sure they seal up.
Desired outcome: coupon for new box
Ritz savoury crackers
I am complaining about the box of ritz biscuits I bought from tesco.
My family and I sat down to eat the ritz biscuits with a cup of tea and while talking and eating through most of the pack, my son to his surprise held a biscuit in his hand which seemed to have green mould on it. Goodness knows how many we ate with the mould on before we released. Attached find a picture of one of the biscuits with a receipt and the barcode from the box.
Pls reply to my email below
[protected]@hotmail.co.uk
An early reply would be appreciated.
Thanks
Regards
Sophia khan
Desired outcome: an explanation an apology and a refund please . thank you
Ritz toasted chips
I bought a pack of Ritz toasted chips last week Friday (12/11/21) in a grocery in Trinidad and opened it today 15/11/2021. It is supposed to be sour cream and onion flavour but the entire pack is void of flavour. There isn't even any salt or anything. It's just the raw chip and I am disappointed.
I would like a refund or replacement of the product please and thank you.
Desired outcome: Refund or replacement of the product
I had the same experience. There was a hint of seasoning, but not enough to really get the flavor. They were also overcooked and a darker brown like the originals color, not the lightly toasted color that I know they should be. I have been buying these for years, so I know how they should look and taste.
Multigrain chips
I can't find Ritz Chips, Multigrain in any stores in Dunnellon, FL. I checked areas where they can be found but was told they are not in this area, but I had been buying them for months in Dunnellon.
The stores have all the other flavored chips but no Multigrain. I don't understand why all others are available!
I would love to see the multigrain chips return to my store shelves!
Desired outcome: I would love to buy them again!
Ritz crackers with what looks like something chewed hole in
I bought a box of your individual packages of crackers. I ate 1 package but when I started to eat the second package something has started by chewing a hole in the other end and eating the crackers. We have never had any critters in our house for over 30 years and nothing shows this problem.
Desired outcome: please replace the box and then some.
2 boxes had stale or very soft crackers
Ritz has been our cracker of choice for many years. However, recently 2 boxes had stale or very soft crackers. The last box had 2 stacks that appeared to not have glued at the bottom. All the others appeared to be fine from the outside. Both boxes were well within the expiration date. The last box number is
15DEC21AZ310-1 0317. This is so disappointing. Thank you!
[protected]@charter.net
Original ritz crackers
Hello, my name is Cindi. I bought a box of your original Ritz crackers yesterday. Tonight I opened a pack with I found peanut butter on some. And that is unusual. Because if I wanted peanut butter, I would have bought peanut butter. Thank god, my future husband didn't eat any. Because he has alleges toward peanuts. Nabisco needs to watch what they're doing. That could kill someone who can't eat peanuts. Please be careful and have your workers to be careful with the product. I will send pictures of the crackers if you like. Thank you
Cheddar toasted chips
I opened a brand new bag of the cheddar cracker chips and as I was eating them I realized there was this really chewy piece and as I take the piece out it's this plastic.
Always broken crackers
For the last 2 boxes I have had lots of broken crackers. Why? I hate to find another brand, but I need crackers.
Desired outcome: Replace the 2 boxes
Ritz crackers/nabisco
Are you brain dead making fun of homeless people, remove your stupid idiotic add. Homelesses isn't ok, don't you understand?
Punishment is real god's will is real!💥💥💥
Crackers fall apart
Bought 13.7 Oz box of original crackers. As soon as you pick it from wrapper, the cracker crumbles! Irritating when you are trying to dip it or put something on top. Would prefer a refund. Love Ritz Crackers, never had a problem till now.
Desired outcome: Refund. Crackers are not cheap
Ritz crackers
I purchased 2 boxes or original Ritz crackers. They were purchased 1 week ago today. And no, it was not the "hint of salt" brand. There was not ANY salt on ANY of the crackers in the 2 boxes. They were disgusting and very disappointed for the amount you pay for the boxes.
Desired outcome: Reimbursement
Ritz cheese crispers
I purchase 1-2 boxes of Ritz cheese crispers per week. I enjoy them so much I recommend them to family and friends often. Oct. 7, 2021 I bit into the crisp in pic on right side and broke a tooth. As in pic, this crisp is thicker and ridiculously hard. My bite did not break the crisp, I used a hammer. I thought it might not even be food, maybe some form of hard plastic but it finally broke. What is going onNo dental insurance. Now what? I am a bar manager and greet customers all night 5 nights a week. I am beyond upset and embarrassed and would greatly appreciate a response. You can email me at [protected]@gmail.com if you need more information regarding a resolution before I seek legal counsel.
Desired outcome: Payment for tooth repair or loss if it can't be fixed and compensation for product and embarrassment as I am a bar manager and look awful now when I smile
I have a unopened sleeve of ritz that I was going to open the other night upon taking the last sleeve I got poked by something sharp. I called the company, sent pictures still waiting to hear from them. I was given a case number
Ritz Crackers Reviews 0
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Overview of Ritz Crackers complaint handling
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Ritz Crackers Contacts
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Ritz Crackers phone numbers+1 (855) 535-5648+1 (855) 535-5648Click up if you have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have successfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number Click down if you have unsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number 0 0 users reported that they have UNsuccessfully reached Ritz Crackers by calling +1 (855) 535-5648 phone number
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Ritz Crackers address100 Deforest Ave, East Hanover, New Jersey, 07936, United States
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Ritz Crackers social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
Most discussed Ritz Crackers complaints
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