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Ritz Crackers
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Ritz Crackers complaints 388

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C
7:11 pm EST

Ritz Crackers Original ritz crackers

Hello, my name is Cindi. I bought a box of your original Ritz crackers yesterday. Tonight I opened a pack with I found peanut butter on some. And that is unusual. Because if I wanted peanut butter, I would have bought peanut butter. Thank god, my future husband didn't eat any. Because he has alleges toward peanuts. Nabisco needs to watch what they're doing. That could kill someone who can't eat peanuts. Please be careful and have your workers to be careful with the product. I will send pictures of the crackers if you like. Thank you

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C
8:06 pm EDT

Ritz Crackers Cheddar toasted chips

I opened a brand new bag of the cheddar cracker chips and as I was eating them I realized there was this really chewy piece and as I take the piece out it's this plastic.

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T
5:50 am EDT

Ritz Crackers Always broken crackers

For the last 2 boxes I have had lots of broken crackers. Why? I hate to find another brand, but I need crackers.

Desired outcome: Replace the 2 boxes

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C
7:51 pm EST

Ritz Crackers Ritz crackers/nabisco

Are you brain dead making fun of homeless people, remove your stupid idiotic add. Homelesses isn't ok, don't you understand?
Punishment is real god's will is real!💥💥💥

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J
4:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ritz Crackers Crackers fall apart

Bought 13.7 Oz box of original crackers. As soon as you pick it from wrapper, the cracker crumbles! Irritating when you are trying to dip it or put something on top. Would prefer a refund. Love Ritz Crackers, never had a problem till now.

Desired outcome: Refund. Crackers are not cheap

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C
8:31 pm EDT

Ritz Crackers Ritz crackers

I purchased 2 boxes or original Ritz crackers. They were purchased 1 week ago today. And no, it was not the "hint of salt" brand. There was not ANY salt on ANY of the crackers in the 2 boxes. They were disgusting and very disappointed for the amount you pay for the boxes.

Desired outcome: Reimbursement

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M
1:32 pm EDT

Ritz Crackers Ritz cheese crispers

I purchase 1-2 boxes of Ritz cheese crispers per week. I enjoy them so much I recommend them to family and friends often. Oct. 7, 2021 I bit into the crisp in pic on right side and broke a tooth. As in pic, this crisp is thicker and ridiculously hard. My bite did not break the crisp, I used a hammer. I thought it might not even be food, maybe some form of hard plastic but it finally broke. What is going onNo dental insurance. Now what? I am a bar manager and greet customers all night 5 nights a week. I am beyond upset and embarrassed and would greatly appreciate a response. You can email me at [protected]@gmail.com if you need more information regarding a resolution before I seek legal counsel.

Desired outcome: Payment for tooth repair or loss if it can't be fixed and compensation for product and embarrassment as I am a bar manager and look awful now when I smile

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Becky Vernon
, US
Jan 29, 2022 12:27 am EST

I have a unopened sleeve of ritz that I was going to open the other night upon taking the last sleeve I got poked by something sharp. I called the company, sent pictures still waiting to hear from them. I was given a case number

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K
11:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ritz Crackers Ritz bits with cheese

Hello,

I often buy your product and have always been satisfied with the quality.
Yesterday, we had a small bag of Ritz Bits with cheese filling...it was disappointing to find that half the bag did not have cheese filling.
I do have a photo that shows this quite clearly.

Thank you for listening,
Kathryn Hamernik

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T
4:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ritz Crackers Ritz toasted chips

Last 2 bags I have bought had no sour cream or onion flavor.
So much for quality control in your company. I paid $ 3.49 a bag I think
I should be entitled to a free coupon for another for my love of the
crackers. My bag reads 22Apr2022XEZ32S2 if that means anything
to you. One more time and I will switch brands. I do not want to do that but
these are not cheap for not having no flavor to them.

Sharon Bruett
4841. wolgast. dr
Warren, Mi. 48092

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B
2:28 pm EDT

Ritz Crackers Ritz crisp & thins

I have really liked these since they came out, however the last 2 bags I purchased have no flavor.
Original with creamy onion and sea salt

Code on the bags are as follows
25Jan2022XEZ21S3. 18:28

I think they totally forgot the seasoning.

Bonnie Stober
1131 Strawberry Ave
Billings, Mt. 59105

[protected]@yahoo.com

I will eagerly be waiting your response.
Thanks

Desired outcome: Coupons for 2 free bags

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N
4:03 am EST

Ritz Crackers Ritz everything crackers

I love the flavor of the new everything crackers but even taking them out of the sleeve they crumble...

Desired outcome: I would like to see the crackers hold up better...

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L
8:47 pm EDT

Ritz Crackers Crackers not cooked enough

We love ritz crackers, but the last few packages we've had just haven't been cooked enough. They have been very light in color and are too soft.

We miss the light crispy texture of the completely baked crackers. They just don't taste as good when when they haven't achieved that crispy browned texture.

Hope you can get this resolved. We might have to move onto another brand.

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V
3:20 pm EDT

Ritz Crackers Ritz toasted chips - sour cream & onion

I bought these Ritz crackers at local store and there was no sour cream or onion flavoring or sprinkles on the chips. They didn't have no good taste to them! What a disappointment cause we buy them a lot. I like to buy them for myself and for the grandkids.
Wondering if this happens more often and what can be done about that?

Verna Berens
53510133rd Ave.
Hamilton, MI 49419

[protected]@gmail.com
Thank you

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T
8:22 pm EDT

Ritz Crackers Ritz bites, cheese flavored

They taste like nothing. The cheese doesn't take like anything. Crackers taste normal but the cheese doesn't taste like anything anymore. Which is a bummer cause I used to love grabbing a box every now and then. The cheap "cheese" sandwich crackers taste more like "cheese" then these do. The whole box is mostly broken crackers too, I've found only a handful of actual sandwich crackers. It's all in pieces with little "cheese" that doesn't taste like anything in the first place

Desired outcome: Better flavor?

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K
3:51 am EST

Ritz Crackers Crackers

I opened a brand new tube of crackers it was completely sealed and there were 2 dead moths inside. I really like your product and was upset about this incident.

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D
6:32 pm EDT

Ritz Crackers Crisp & thins

Just bought my first package of Ritz Crisp & Thins Dill pickle and they were absolutely out of this world, delicious! Really tasted like pickles. However, 90% of the bag the crackers were smashed to bits.

Purchased at Walmart of, 950 Route 37 West, Toms River, NJ 08757
Bar code [protected]
Thank you,

Deborah Meluso
357 Jamaica Blvd
Toms River, NJ 08757

Desired outcome: ??

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B
7:45 am EDT

Ritz Crackers Ritz marketing

I don't appreciate you marketing to the mass population and children, emasculated black men wearing lipstick. It's sexist and racist, not at all "inclusive" as you were told to think. People have their niche social circles and nothing will ever change that, certainly not by teaching our kids sexually perverse lifestyles. What a twisted mentality to think that would make a good commercial.

Ritz, the great taste of men.

Desired outcome: Stop the lgbt pandering

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K
11:27 am EDT

Ritz Crackers Ritz crackers crumbling

For the past year every box of ritz has either been broken
In the package or falls apart the second I pick it up
Cant spread anything in it or dip it
I saw that u have lowered the humidity level for longer life shelf
But if we cant eat it with out crumbling, you won't need life shelf
Because we won't be buying them anymore
I for one will not waste my money on them anymore
I pay the extra money for your product I expect to get what I pay for
Please let us know when you decided to make them as before
I would consider buying them again
Thank you
Sincerely karla smith

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N
2:54 pm EDT

Ritz Crackers Toasted chips sour cream and onion

Zero flavor. No smell or even hint of flavoring. 27MAR2022XEZ32S1 02:32 the chips are totally plain. Purchased from Giant food store in Trexlertown, PA. No hint of ever getting seasoning or flavoring added. Checked bottom of bag, and nothing there either. The entire family size bag is flavorless. Stop messaging me, telling me that my complaint is missing something. All the relevant info is already included.

Desired outcome: Replace or refund

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P
5:30 pm EDT

Ritz Crackers Toasted pita

We have recently tried several of the toasted ritz products, we finally tried a bag of the toasted ritz pitas and were really disappointed! They were very dark around the edges/corners and tasted burnt. Not a product we will buy again if this is the normal end product.

We do enjoy the other toasted ritz products and will keep buying them in the future.

Thank you

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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the necessary information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint submission form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Ritz Crackers. Make it specific and clear, such as "Package Sealed but Ritz Crackers Inside Were Stale."

4. Detailing the experience: In the complaint details section, provide a thorough description of your experience. Include key areas such as:

  • The specific product or service from Ritz Crackers that led to the complaint.
  • Any relevant dates and locations related to your experience.
  • The nature of the issue, whether it's about product quality, packaging, customer service, or any other concern.
  • Describe any transactions, including purchase details and receipts if available.
  • Detail the steps you have taken to resolve the issue, including any communication with Ritz Crackers customer service.
  • Explain how this issue has personally affected you, whether it's through inconvenience, financial loss, or disappointment.

5. Attaching supporting documents: Attach any relevant documents such as receipts, photos, or correspondence that can support your complaint. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you have incurred as a result of the issue with Ritz Crackers. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, an exchange, or another form of compensation.

7. Review before submission: Review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired resolution.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates regarding your complaint. Be prepared to engage in further communication if necessary to resolve your issue with Ritz Crackers.

Overview of Ritz Crackers complaint handling

Ritz Crackers reviews first appeared on Complaints Board on Mar 21, 2012. The latest review Toasted chips veggie was posted on May 21, 2024. Ritz Crackers has an average consumer rating of 1 stars from 390 reviews. Ritz Crackers has resolved 0 complaints.
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  1. Ritz Crackers contacts

  2. Ritz Crackers phone numbers
    +1 (855) 535-5648
    +1 (855) 535-5648
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  3. Ritz Crackers address
    100 Deforest Ave, East Hanover, New Jersey, 07936, United States
  4. Ritz Crackers social media
Ritz Crackers Category
Ritz Crackers is ranked 18 among 22 companies in the Snack Foods category

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