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Upon opening 2 new boxes of ritz i found that many of the crackers were broken or crumbling.
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Jlee209
Modesto, US
1 comments
Jlee209
of Modesto, US
Mar 04, 20233:06 pm EST
Bought a Variety Pack at Costco today [protected]. Received a Ritz Bits 1 oz package that is empty. It is sealed with air but no contents in the package.
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Sheila Bigs
Long Beach, US
1 comments
Sheila Bigs
of Long Beach, US
Mar 11, 20237:29 am EST
I bought a bag of ritz toasted chips sour cream and onion. Once I got home and opened them, they didn’t have any sour cream & onion seasoning. Just tasted like a cracker. These are my favorite and I was just a little disappointed.. I bought them 2/25/23 at Vons in California
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UAT
Monroe, US
1 comments
UAT
of Monroe, US
Mar 11, 20238:05 pm EST
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I absolutely LOVE the Sour Cream & Onion Toasted Chips, but the last 2 bags have NO flavor, and...I did not buy them from the same store! I go through a bag of them myself every 2-3 days! Did you have a bad batch? I bought 1 in Tallulah Louisiana February 27, and the other bag in Oak Grove Louisiana March 2.
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Dana Marie Hopkins
Concord, US
1 comments
Dana Marie Hopkins
of Concord, US
Mar 11, 20238:07 pm EST
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These toasted chips have absolutely no flavor and all the chips are broken.
25 aug2023XEZ1S6
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g.e.davis
Hebron, US
1 comments
g.e.davis
of Hebron, US
Mar 14, 20235:30 am EDT
the past 100 boxes have been under cooked , crushed cracker, and sometimes taste like something left out , we eat about 3 boxes a week , looking for replacement latest box 18june23az110-3 0951
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Sandra525
Moyock, US
1 comments
Sandra525
of Moyock, US
Mar 18, 20235:17 am EDT
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On Sunday March 12th, I purchased 2 bags of my favorite chips by Ritz. Today I opened one bag expecting to enjoy a few of them and I found that there was no flavoring on any of them. So I opened the second bag to find the same thing in that bag. It was disappointing to say the least.
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Deanna Winn
Fishers, US
1 comments
Deanna Winn
of Fishers, US
Mar 21, 20237:35 am EDT
Purchase date is 2/23/23 from Sam's club in Indiana @12pm. The cookies and crackers didn't have any cream or cheese in the middle. They were plane and my family wanted them filled.
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B Massey
Charlotte, US
1 comments
B Massey
of Charlotte, US
Apr 02, 20233:25 pm EDT
I love ritz. Morning go to with peanut butter. This box had broke crackers in every sleeve. I have eaton for years. Disappointed ☹️ Week of March 13
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Linda beer
Minneapolis, US
1 complaint
1 comments
Linda beer
of Minneapolis, US
Apr 10, 20232:45 am EDT
The last two boxes of Ritz crackers that I bought at Sam’s Club, which contain 18 stacks, have crumbled before you get them out of the package. See picture. This was between January and March 2023.
This is very bad when you’re using it for snack crackers at a party. I feel it was a waste of money and will really think about buying it again.
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Tammie Tessier
DeLand, US
1 comments
Tammie Tessier
of DeLand, US
Apr 12, 20232:00 am EDT
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I bought the snack package that is supposed to have 8 packs in it and it only had 7. I bought them 4/4/2023 at the Walmart in Orange, City, FL Below is their info. Picture attached.
Walmart Supercenter
www.walmart.com
2400 Veterans Memorial Pkwy, Orange City, FL 32763
[protected]
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La.moody
Muskogee, US
1 comments
La.moody
of Muskogee, US
Apr 19, 202311:07 am EDT
Not a complaint..
I've been eating Ritz since I was a child, and loved them dearly.
Now you've made Ritz Toasted Chips, so fantastic is like bitng into Ritz Original Cracker from 30 years ago all over again. Thank you for this new product. Very tasty.
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Rick Mansfield
Swampscott, US
1 comments
Rick Mansfield
of Swampscott, US
Apr 26, 202312:01 am EDT
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Love the the product but recently purchased a couple of bags and 3/4 of the bag was small pieces hopefully this won’t be the norm
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William Benjamin-Harper
US
1 comments
William Benjamin-Harper
of US
May 06, 20232:14 pm EDT
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1-they have 0 flavor
2-they do not stay together as in a sandwich as described
3-they are also on the greasy side, not in a buttery sense either
Purchased at Stop & Shop on April 27, 2023
Bar Code: [protected]
Date Best By:06OCT2023 BD21 18 26 15or45
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Mary Louise Zakrewski (alicat3)
Allentown, US
1 comments
Mary Louise Zakrewski (alicat3)
of Allentown, US
May 06, 20233:57 pm EDT
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Hint of salt? They are very salty on one side.disappoint ed. May I have coupons to purchase something else?Thank you very much.
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Rev. Debra L. Peacock
Queensbury, US
1 comments
Rev. Debra L. Peacock
of Queensbury, US
May 08, 20234:10 pm EDT
I purchased a family size box of Ritz crackers with six stacks. When I opened three of the six stacks the tops of them were white with salt, rendering them inedible. I love your product but have to be Leary about purchasing them again. Rev. Debra L. Peacock
12 Sheridan St.
Argyle, N.Y. 12809
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James Mikula
Tulsa, US
1 comments
James Mikula
of Tulsa, US
May 29, 20238:09 pm EDT
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Defective crackers. Looks like rats got into this stack or something
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donnie thompson
Waterloo, US
1 comments
donnie thompson
of Waterloo, US
Jul 05, 20239:36 pm EDT
the bag inside of box that seals the cheese bits was sliced open and the ritz crackers were stale [protected]
060C1202238D14 118 126
10:28
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Tony y h
Spanish Fort, US
2 comments
Tony y h
of Spanish Fort, US
Jul 18, 202312:52 am EDT
Bought a family pack of 18 Rits original from Costco San Francisco and eight were opened rest of ten were stale due to loose pack.
VERY DISAPPOINTED.
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JoTG
Exeter, US
1 comments
JoTG
of Exeter, US
Jul 25, 202311:28 pm EDT
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Just opened a new box of Ritz crackers.
Number on top of box 23NOV23AZ210-5 2021
Cracker stacks inside of box have been contaminated with what appears and smells like peanut butter. seems that cross contamination has occured somewhere in the production line.
Purchased7/17/23
Shaws Supermarket
100 Shaws Lane
Stratham, NH 03885
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Carol Thornton-1
Belleville, US
1 comments
Carol Thornton-1
of Belleville, US
Aug 05, 20238:28 pm EDT
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I had opened my box there were 3 of my 8 pack that were stale. I would like it if you can send me a box of them that would be great maybe a few boxes I buy these all the time and I love them with cheese lunch meat tuna ect. Here is the bar code. [protected] 8. Thank you so very much.
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Sandy Teegarden
Seattle, US
1 comments
Sandy Teegarden
of Seattle, US
Aug 22, 20233:34 pm EDT
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8/12/23 @ 1:45pm I found peanutbutter in 5 pkg of Ritz crackers purchased at Costco within the last 2 months we ate 2 pkg and have 3 unopened I can get the date of purchase if needed I don't know what else to write
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Peggy Flynn
Minneapolis, US
1 comments
Peggy Flynn
of Minneapolis, US
Aug 26, 202310:54 am EDT
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Purchased this box from Costco. The crackers are stale, have little taste. I have been buying Rtiz crackers for years, something has changed with the original taste, Color is pale and texture is soggy.
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Yolanda Collazo Laboy
Melrose Park, US
1 comments
Yolanda Collazo Laboy
of Melrose Park, US
Aug 26, 20231:18 pm EDT
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Bought a box at Walgreens and one of the rolls came half empty.
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s209
Tracy, US
1 comments
s209
of Tracy, US
Aug 30, 20231:43 pm EDT
Ritz crackers are broken in box. Just opened a new box on 8/23 and saw that all rolls of crackers are in shambles. I paid almost 5 dollars for each box and only got 10-15 unbroken crackers per roll. I bought 2 boxes
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Nancy Hanks Walek
Niagara Falls, US
1 comments
Nancy Hanks Walek
of Niagara Falls, US
Aug 30, 20236:18 pm EDT
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purchased from Walmart, in Niagara Falls, NY
August 24, 2023, purchased Ritz Crisp & Thin Salt & Vinegar
They are so over-baked you can't even taste the salt and vinegar.
29Noc2023XEZ1S5 15:06 UPC [protected]
I have 2 bags like this.
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Jan New
Bullhead City, US
1 comments
Jan New
of Bullhead City, US
Sep 09, 20231:05 pm EDT
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Purchased at Walmart, Bullhead City AZ on 8/23/2023. Purchase price $3.88
Sleeve was torn open inside the sealed box. Perhaps a packaging malfunction? Hopefully not a rodent.
I purchase about two boxes every month and have never had any issues.
Pictures attached showing Use by date, bar code and sleeve that was already torn open.
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Carol Beyett
Big Rapids, US
1 comments
Carol Beyett
of Big Rapids, US
Sep 10, 20237:30 am EDT
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Purchased a case of Ritz original crackers from Sam's Club online (total of 18 stacks) Some of the crackers looked like they are burnt in each stack of crackers. With the cost of food these days I'm disappointed in the quality of your product and the loss of many edible crackers for my family. Please compensate me for the loss.
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adam newbitt
GB
1 comments
adam newbitt
of GB
Sep 10, 20232:51 pm EDT
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Burnt crackers not happy taste like charcoal
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J. McCutcheon
Chattanooga, US
1 comments
J. McCutcheon
of Chattanooga, US
Sep 23, 20237:45 pm EDT
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What the heck did you do to your crackers? They fall apart as soon as you grab one. I can't even dip them cause they fall apart. Please fix this problem or I guess I'll have to go to Town Home crackers. I know everyone is trying to cut costs, but if you lose your customers, what's the point.
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Gail T. Stafford
Tarboro, US
1 comments
Gail T. Stafford
of Tarboro, US
Sep 24, 20231:25 am EDT
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package 1 lb 11.4 oz
Crackers are very salty, more salty than normal and you can see the salt on top of them.
Code on the top of the box is 30DEC2023MS101,
next line 23:26
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Laura Winch
Minneapolis, US
1 comments
Laura Winch
of Minneapolis, US
Sep 24, 20236:25 am EDT
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Sept 18. They were supposed to be sour cream and onion flavored. They were just plain no seasoning at all. Not sure how that would happen. But wanted to let you know.
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Keith Downing
Washington, US
1 comments
Keith Downing
of Washington, US
Sep 26, 20237:27 am EDT
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Fresh pack of 8 bundles is missing one. Have a lot of space in the case.
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Chris Cann
Portland, US
1 comments
Chris Cann
of Portland, US
Sep 26, 20237:50 am EDT
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21OCT2023XEZ1S1 02:44 lot:
Bag has NO flavorings/chips are plain
Had one chip that kinda had taste but the rest are plain.
I buy these regularly and this is a bad batch.
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Georgia girl 56
Elberton, US
1 comments
Georgia girl 56
of Elberton, US
Sep 26, 20234:03 pm EDT
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I always enjoyed the buttery salted Ritz crackers. Now they are bland, crumbly, and no salt on the cracker. Very disappointed in the taste. Not an improvement.
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Dawn Connelly
Apollo Beach, US
1 comments
Dawn Connelly
of Apollo Beach, US
Sep 30, 202310:45 am EDT
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no peanut butter in crackers UPC code [protected] 7 Publix Super Market at Kathleen Square, Lakeland FL. Family size box.
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Jene Schneider
Spring, US
1 comments
Jene Schneider
of Spring, US
Sep 30, 202311:00 am EDT
The list of ingredients are listed on the package. I also see this "contains a bioengineered food ingredient" What is this ingredient and what is meant by bioengineered?
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Laura Dyster
Kansas City, US
1 comments
Laura Dyster
of Kansas City, US
Oct 11, 20235:01 pm EDT
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There is a black squished bug in my sealed package of Ritz crackers from the package directly out of the damn box. This is absolutely awful.
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Lynda Hall
Midway, US
1 comments
Lynda Hall
of Midway, US
Oct 11, 20238:36 pm EDT
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I love Ritz Crackers and eat them often, but I just learned they have "Bioengineered Food Products" in them. This is totally unacceptable and, sadly I cannot continue to eat them. I was told to check your ingredients on my box of Crackers today, Sept 29, 2023. I know that GMO ingredients are bad for my body!
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Cathy Gauthier
Framingham, US
1 comments
Cathy Gauthier
of Framingham, US
Oct 11, 20238:49 pm EDT
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I don't usually complain but this isn't the first time this has happened its the second time, I opened up my box and the first 2 packed are different sizes and actually are different looking packages just strange.
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Kevin Bovenzi
Staten Island, US
1 comments
Kevin Bovenzi
of Staten Island, US
Oct 11, 20239:14 pm EDT
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So I recently bought a box. And it was supposed to be 8 stacks. And there was only 7 in the box
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Oct 16, 2025
Ritz Crackers Category
Ritz Crackers is ranked 14 among 19 companies in the
Snack Foods category
Bought a Variety Pack at Costco today [protected]. Received a Ritz Bits 1 oz package that is empty. It is sealed with air but no contents in the package.
I bought a bag of ritz toasted chips sour cream and onion. Once I got home and opened them, they didn’t have any sour cream & onion seasoning. Just tasted like a cracker. These are my favorite and I was just a little disappointed.. I bought them 2/25/23 at Vons in California
I absolutely LOVE the Sour Cream & Onion Toasted Chips, but the last 2 bags have NO flavor, and...I did not buy them from the same store! I go through a bag of them myself every 2-3 days! Did you have a bad batch? I bought 1 in Tallulah Louisiana February 27, and the other bag in Oak Grove Louisiana March 2.
These toasted chips have absolutely no flavor and all the chips are broken.
25 aug2023XEZ1S6
the past 100 boxes have been under cooked , crushed cracker, and sometimes taste like something left out , we eat about 3 boxes a week , looking for replacement latest box 18june23az110-3 0951
On Sunday March 12th, I purchased 2 bags of my favorite chips by Ritz. Today I opened one bag expecting to enjoy a few of them and I found that there was no flavoring on any of them. So I opened the second bag to find the same thing in that bag. It was disappointing to say the least.
Purchase date is 2/23/23 from Sam's club in Indiana @12pm. The cookies and crackers didn't have any cream or cheese in the middle. They were plane and my family wanted them filled.
I love ritz. Morning go to with peanut butter. This box had broke crackers in every sleeve. I have eaton for years. Disappointed ☹️ Week of March 13
The last two boxes of Ritz crackers that I bought at Sam’s Club, which contain 18 stacks, have crumbled before you get them out of the package. See picture. This was between January and March 2023.
This is very bad when you’re using it for snack crackers at a party. I feel it was a waste of money and will really think about buying it again.
I bought the snack package that is supposed to have 8 packs in it and it only had 7. I bought them 4/4/2023 at the Walmart in Orange, City, FL Below is their info. Picture attached.
Walmart Supercenter
www.walmart.com
2400 Veterans Memorial Pkwy, Orange City, FL 32763
[protected]
Not a complaint..
I've been eating Ritz since I was a child, and loved them dearly.
Now you've made Ritz Toasted Chips, so fantastic is like bitng into Ritz Original Cracker from 30 years ago all over again. Thank you for this new product. Very tasty.
Love the the product but recently purchased a couple of bags and 3/4 of the bag was small pieces hopefully this won’t be the norm
1-they have 0 flavor
2-they do not stay together as in a sandwich as described
3-they are also on the greasy side, not in a buttery sense either
Purchased at Stop & Shop on April 27, 2023
Bar Code: [protected]
Date Best By:06OCT2023 BD21 18 26 15or45
Hint of salt? They are very salty on one side.disappoint ed. May I have coupons to purchase something else?Thank you very much.
I purchased a family size box of Ritz crackers with six stacks. When I opened three of the six stacks the tops of them were white with salt, rendering them inedible. I love your product but have to be Leary about purchasing them again. Rev. Debra L. Peacock
12 Sheridan St.
Argyle, N.Y. 12809
Defective crackers. Looks like rats got into this stack or something
the bag inside of box that seals the cheese bits was sliced open and the ritz crackers were stale [protected]
060C1202238D14 118 126
10:28
Bought a family pack of 18 Rits original from Costco San Francisco and eight were opened rest of ten were stale due to loose pack.
VERY DISAPPOINTED.
Just opened a new box of Ritz crackers.
Number on top of box 23NOV23AZ210-5 2021
Cracker stacks inside of box have been contaminated with what appears and smells like peanut butter. seems that cross contamination has occured somewhere in the production line.
Purchased7/17/23
Shaws Supermarket
100 Shaws Lane
Stratham, NH 03885
I had opened my box there were 3 of my 8 pack that were stale. I would like it if you can send me a box of them that would be great maybe a few boxes I buy these all the time and I love them with cheese lunch meat tuna ect. Here is the bar code. [protected] 8. Thank you so very much.
8/12/23 @ 1:45pm I found peanutbutter in 5 pkg of Ritz crackers purchased at Costco within the last 2 months we ate 2 pkg and have 3 unopened I can get the date of purchase if needed I don't know what else to write
Purchased this box from Costco. The crackers are stale, have little taste. I have been buying Rtiz crackers for years, something has changed with the original taste, Color is pale and texture is soggy.
Bought a box at Walgreens and one of the rolls came half empty.
Ritz crackers are broken in box. Just opened a new box on 8/23 and saw that all rolls of crackers are in shambles. I paid almost 5 dollars for each box and only got 10-15 unbroken crackers per roll. I bought 2 boxes
purchased from Walmart, in Niagara Falls, NY
August 24, 2023, purchased Ritz Crisp & Thin Salt & Vinegar
They are so over-baked you can't even taste the salt and vinegar.
29Noc2023XEZ1S5 15:06 UPC [protected]
I have 2 bags like this.
Purchased at Walmart, Bullhead City AZ on 8/23/2023. Purchase price $3.88
Sleeve was torn open inside the sealed box. Perhaps a packaging malfunction? Hopefully not a rodent.
I purchase about two boxes every month and have never had any issues.
Pictures attached showing Use by date, bar code and sleeve that was already torn open.
Purchased a case of Ritz original crackers from Sam's Club online (total of 18 stacks) Some of the crackers looked like they are burnt in each stack of crackers. With the cost of food these days I'm disappointed in the quality of your product and the loss of many edible crackers for my family. Please compensate me for the loss.
Burnt crackers not happy taste like charcoal
What the heck did you do to your crackers? They fall apart as soon as you grab one. I can't even dip them cause they fall apart. Please fix this problem or I guess I'll have to go to Town Home crackers. I know everyone is trying to cut costs, but if you lose your customers, what's the point.
package 1 lb 11.4 oz
Crackers are very salty, more salty than normal and you can see the salt on top of them.
Code on the top of the box is 30DEC2023MS101,
next line 23:26
Sept 18. They were supposed to be sour cream and onion flavored. They were just plain no seasoning at all. Not sure how that would happen. But wanted to let you know.
Fresh pack of 8 bundles is missing one. Have a lot of space in the case.
21OCT2023XEZ1S1 02:44 lot:
Bag has NO flavorings/chips are plain
Had one chip that kinda had taste but the rest are plain.
I buy these regularly and this is a bad batch.
I always enjoyed the buttery salted Ritz crackers. Now they are bland, crumbly, and no salt on the cracker. Very disappointed in the taste. Not an improvement.
no peanut butter in crackers UPC code [protected] 7 Publix Super Market at Kathleen Square, Lakeland FL. Family size box.
The list of ingredients are listed on the package. I also see this "contains a bioengineered food ingredient" What is this ingredient and what is meant by bioengineered?
There is a black squished bug in my sealed package of Ritz crackers from the package directly out of the damn box. This is absolutely awful.
I love Ritz Crackers and eat them often, but I just learned they have "Bioengineered Food Products" in them. This is totally unacceptable and, sadly I cannot continue to eat them. I was told to check your ingredients on my box of Crackers today, Sept 29, 2023. I know that GMO ingredients are bad for my body!
I don't usually complain but this isn't the first time this has happened its the second time, I opened up my box and the first 2 packed are different sizes and actually are different looking packages just strange.
So I recently bought a box. And it was supposed to be 8 stacks. And there was only 7 in the box