Ritz Crackers

I have purchased the Crisp & Thins off and on as a “treat” to myself and have preferred them over most anything else. Cheez-Its are another fave. This is important because I would only eat “extra burnt” cheezits on a deserted island. The last few bags (all cream cheese and onion have been mostly burnt on the edges giving it a disgusting flavor. I’m providing this as constructive criticism as I’ve never formally complained about anything until this in hopes that you’ll remedy the problem.

Thank you!

-A very loyal customer

I cannot find them anywhere in the store — the boxes about 8.8 oz. The stores — Cub Foods, Target, Walmart and HyVee cannot get them in the stores. Just wondering what the reason is as there is no shortage of crackers or peanut butter this year. I make a candy using those and will not be able to do it this year. I like the smaller crackers instead of spreading peanut butter on the regular ones and dipping them in chocolate. It is so much simpler and better.

Thank you for your reply.

When i went grocery shopping for my family on November 21 2023 i bought ritz cheese crackers the snack bags, when i opened a bag for today, they were moldy and im talking covered in green mold. They have an expiry date of april 2024. Im sure this cannot be the only box with bags of koldy crackers in them, i think there should be a recall. And people should be careful giving these to their children.

The last two boxes bought this year have mostly been crumbs and totally are not stable enough to spread peanut butter on top of as they have for the past 59 years. At first I thought they might have been damaged but the next box was the same way. I am sure they have changed there recipe and made them useless except for pies and casseroles. Time to buy a different brand after 60 years. Kind of reminds me of the Coke fiasco many years ago when they changed their recipe and lost customers. Then they went back to making it the old way and called it Coke Classic and all was well in the world for Coke drinkers like me that consume at least one two liter bottle per day.

While pouring a bag of Ritz Cheese Crispers into a ziplock for my child’s lunch on Tuesday, November 14th, a crisper with a rubber band cooked into it fell out. These were purchased from Kroger delivery on Saturday, November 11,2023. This is unacceptable. This was towards the bottom of the box. What if my child were to have eaten or choked on the rubber band?

11.11.23, I purchased a box of Ritz Crackers, Family Size, from Dollar General. Opened the box and found one of the packets already open, a dusting of crumbs all through the inside. This makes me not want to buy Ritz products in the future, as I'm not confident they will be packaged well, since you can't see the package plastic until you open the box.

I found a moldy piece of cracker in my ritz Swiss cheese box which I purchased on Nov 10, 2023 at 11.39am at Walmart located on 6th street in New Westminster, BC. I almost bit into it. Needless to say it was highly repulsive to find that in a ritz package. I'm not sure I would ever recommend ritz products ever again to anyone I know. I would like to be compensated for this purchase thank you.

Today, 11/11/23 had ritz crackers with my coffee as I do on the weekends and just fed up with the new texture, flat, hard cracker that is now being made as well as more expensive. Even dipping the cracker, it does not soak up the coffee like it use to. What did you change in the recipe?

Ritz crackers use to be fluffy, softer, moist, thicker and dipping it was easy and tastful with coffee. I'm so disappointed. I'm going to have to find another cracker to go with my coffee.

I bought these garlic Ritz crackers today, Nov. 1, 2023 at Walmart. I had been hearing how good these crackers are, and they are! The problem I have is with quality control. The first tube I pulled out was open. When it went through the sealer, a cracker apparently got in the way and so it tried to seal crumbs. I threw it away. This shorted the cracker option for snack night for dinner. We managed. Although there were none left. We will be having them next week for snack night!

I bought two family size ritz crackers, at Hannafords in Topsham Maine 04086. I buy these on a regular basis. Never had a problem before. Someone should be more careful! Food costs are very high and things like this don’t make a customer happy. Bought them on October 24 2023. Almost all the crackers were crushed in both bags. I have pictures of bar codes and crackers in the bag and some in a bowl. Thank you

Dear Complaint Board,

Ritz is our go-to snack. I purchase at least one box or more per week from our local Walmart. I have never had a problem until these last two boxes. There is so much salt on them we are unable to eat them even after brushing the salt off. I replaced these crackers with a alternate brand. Purchasing the Ritz brand can become a costly item for us to keep replacing. I've decided to wait a few weeks before making another Ritz purchase. Hopefully the over salted ones will be off the shelves by then.

Sincerely, LS Stevens

My mother in law bought a new box of ritz crackers from staters brothers in Menifee CA and they had peanut butter on them. They also had peanut butter inside of the packaging of one pack. I have a family member with a peanut allergy and they ate the cracker but luckily had their epi pen. This kind of mistake is completely ridiculous and could’ve cost someone their life. Allergies should be taken seriously and this is a huge mistake.

I recently purchased a party sized box of the original Ritz Crackers. Upon opening the box I found one of the sleeves of crackers were torn and it looked as if a rat had gnawed a big hole in the sleeve. I doubt that it was the case but now I don't trust the other sleeves in the box;

The expiration date on the box is 21Feb2024Ms3106 and the bar code is [protected].

Literally half of the cheese cracker pack was just cracker. No cheese. If i wanted just cracker, I would’ve gotten just cracker. Where the [censored] did the cheese go? Do yall not pay your workers enough and they ate the cheese or sum? Like what? Like I payed for cheese crackers why does half of the pack NOT HAVE CHEESE. Happened once before and thought yk things happen, but broski where tf are my cheese crackers?

My local grocery does not carry the crispers product so I order through Amazon subscribe and save which is 6 7 oz boxes of the cheese crispers. Love the product but last shipment received October 5 th are not the same cracker. They are very hard almost burnt taste. I tried a few on 10/14 which resulted in stomach cramps and ultimately vomiting. The best used by is 15 JAN 2024BD12 08:06 123. Amazon order [protected]. Amazon doesn’t have a return procedure for this product so felt there is a quality issue on last shipment.

I bought these at Kroger about a month ago. About 3 weeks ago I had 2 packs with sandwich spread. I had a few left so i put them in an air tight vacuum bag.

Today they were GREAT, and to my astonishment the others were stale.

Exp date 12/20/2023

MS1101

9:07

Thanks Lauren Ford

This box I purchased from Sam's Club are sooo salty you cannot use them just to snack on. They must have something on them or be added to a recipe.

Bar code: [protected] 7

I am really disappointed, I enjoy just snacking on the crackers. But every tube we have opened from this box is extremely salty. This b ox has 18 stacks in it.

Barbara Johnson

19 Dallas 277

Sparkman, AR 71763

Today I bought the 13.7oz box of Original Ritz Crackers that has 4 sleeves of crackers inside. We opened 2 of the sleeves to have with dinner tonight, however one of the 2 sleeves had peanut butter on almost every single cracker. I have a severe peanut allergy and was unable to eat the product I purchased. Nowhere on the box has an allergen warning. I have pictures to show.