The complaint has been investigated and
resolved to the customer's satisfactionResolved Ritz Camera Store Burlington VT — Ripped off
resolved to the customer's satisfaction
My wife asked me for a christmas list. I asked her for a Nikon D700 and a number of lenses. It was a dream list and shes not at all tecnology oriented. She went to Ritz Camera in burlington Vt in Dec 08 and told the sales girl what she wanted. The sales girl told her they didnt sell alot of D700 due to problems and the D300 was what I should have( they didnt have any d700 in stock). So my wife was easily talked into the d300 with a plastic crap lense, an extended warranty, a camera bag. Alll high margin low value garbage I didnt ask for didnt want and would never have bought. Just so happens that the day she did this the D700 was on sale at its lowest price $2160 on Ritz's internet site.
Bottom line is I brought everything back after 2 attempts at finding someone knowledgeable enough to handle a $2700 return. Store Mgr in Lebanon NH told me 2 weeks till I would get my money. Its now been 7 weeks and my calls and emails go un answered. I am a pissed off consumer and I want my money back. My wife made those dollars scrubbing toilets on her hands and knees. Ritz sucks and they will be out of business in a year or so. David Ritz you should be ashames the customer is always right when they ask for something specific give it to them. If you know of a deal tell them.
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