Rhino Camera’s earns a 1.0-star rating from 0 reviews and 6 complaints, showing that the majority of photography enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Mixed feelings about Rhino Camera's service and delivery
So let me tell you about Rhino Camera - rhinocamera.com. They got some good prices and the buying process is simple as pie. Like, I didn't have to jump through no hoops to get what I wanted. Good stuff. But, and this is a big but, my package arrived late. Like, way later than expected. And then I contacted customer service and they sent it out again - no word about what happened with the first one. Not cool, guys. Also, they didn't even give me no tracking number or nothing. Come on now, it's like 2021, you gotta give people that. But, to be fair, when it finally arrived, it was all good. Like, everything was delivered correctly and I ain't have no issues with that.
Overall, I ain't totally convinced with Rhino Camera. Like, they got some good prices and all that, but that whole shipping situation was a little sketchy. Maybe it was just a fluke or something, but I ain't feeling too confident about ordering from them again.
Rhino Camera Review: Solid Build and Easy to Use, but Slow Delivery and Lack of Tracking Info
Got my Rhino Camera from rhinocamera.com yesterday. Took slightly longer to arrive than I was expecting, but that's probably because it was sent from Gibraltar to the UK first and then to me. I do wish they give you the tracking number when you make your order, would save a lot of worry. But hey, at least they can send it after the parcel is in the UK.
As for the camera itself, it is pretty solid. It's nice to hold and easy to use, but I'm not particularly knowledgable when it comes to cameras so I can't give you too much detail on that front. But I'm happy with it and it seems like it'll last me a while.
Can't complain too much, would recommend.
Rhino Camera: Terrible Customer Service & Long Wait for Order Delivery
Man, my experience with Rhino Camera was bad. I purchased a Sony Alpha about two months ago (order 810820), but I still haven't received that bad boy yet. The customer support wasn't much help, they weren't telling me where the package was, but they just said that DHL was behind schedule. They didn't even hit me with a tracking number to boot. After asking about giving my cash back, they told me if I put up negative reviews they was going to hit me with a lawsuit. What even is that? Smh, unbelievable!
Is Rhino Camera Legit?
Rhino Camera earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Rhino Camera's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rhinocamera.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rhinocamera.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Rhino Camera have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
However ComplaintsBoard has detected that:
- While Rhino Camera has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Rhinocamera.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rhinocamera.com may offer a niche product or service that is only of interest to a smaller audience.
Rhino Camera Review: Shady Business Practices and Lack of Customer Support
So, I just wanna share my thoughts on Rhino Camera. They're based in Europe, Gibraltar to be precise. But, don't fall for their claims of being present elsewhere. If you're hoping to get your camera repaired, you might be at a loss because, phone numbers to call are out of reach. There's no original warranty, so better cross your fingers and hope you don't face any issues. If you're thinking of returning your camera, I would say, good luck with that, as getting a refund is possible but not guaranteed.
Now, don't get me started on TrustPilot. You might see some customers praising Rhino Camera, but let me tell you, they're probably paid accomplices. I'm not kidding, they're only living off their shady deals with the sellers. It's simple math, if you know what I mean.
Overall, my experience with Rhino Camera has been quite disappointing, and I would advise others to be careful before investing their money in their products.
Rhino Camera: Payment Process Needs Improvement
Yo, I gotta say, I had some trouble buying from Rhino Camera. I mean, like, I was tryna pay and the payment provider was being a real hassle. This ain't no small thing, ya know? I'm worried bout credit card fraud and all dat. I ain't tryna get scammed. So, I gotta give a lower rating 'cause of that. But, hopefully, when I get my stuff, it'll be worth all dat stress. And, like, why don't they have PayPal? That would make things so much easier for a lot of people.
Peace out / Zoran
Review of Rhino Camera: Terrible Customer Service & Shipping Costs
So, here's the thing. I used Rhino Camera for a handful of months for my job, but then the darn thing stopped turning on. Can you believe it? I was pretty peeved, but luckily it was still under warranty so I decided to send it back. Unfortunately, I had to pay the shipping to send it back myself, which was kinda lame.
Anyways, I sent it back and that's when things got even worse. It's been over 4 months and I haven't received my camera back yet. I've tried contacting their customer service (which, I gotta say, is extremely unprofessional and kinda rude), but all I get are short one-liner emails that don't really help me at all.
I'm really stressed out because I need my camera for work and I've already wasted so much time and money dealing with Rhino Camera. I just want to know when I'll get it back, or if they can refund my money so I can buy a new one.
Overall, I would advise against using this company. Their customer service is terrible, the shipping costs are a pain, and it's just not worth the hassle. I feel like they've totally ripped me off and I'm even thinking of seeking legal help to get this resolved. It's just not worth the hassle if you ask me.
Overview of Rhino Camera complaint handling
-
Rhino Camera Contacts
-
Rhino Camera emailsinfo@rhinocamera.com84%Confidence score: 84%Support
-
Rhino Camera social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!