Rite Aid review: their website is way too confusing/tells you your are doing everything wrong and incorrect-cedar mill store portland oregon

Yesterday when I got my housing application I started to work on it and needed for the last 12 months a record of how much money out of pocket that I had spent on prescriptions. I went on their website and spent over 3 hours trying to figure out what I was doing wrong. When it said to enter 9 pieces of information about one of your prescriptions that I take it kept saying over and over Check and Recheck the prescription information and that it was 100% incorrect. Yet in those 3 hours it never told you what was incorrect about the prescription information. I called the Corporate office and trouble shooted with someone on the computer for over 2 and a half hours to no avail and it still said "Your prescription information is incorrect and wrong". They told me it was my computer and that is a lie. For the heck of it I went to Wal Marts site where I have 4 prescriptions and printed out the first time my records with no problems whatsoever. I tried it again Rite Aid's website and it kept saying over and over and over "Check and Re-check the prescription information". I know my prescription information was correct. The website is very difficult and redundant and is hard for anyone to figure out and is not user friendly. Companies now days are throwing 100% of Everything to the internet for you to figure out. They want it to be easier for them and harder and more harder for you. My time is valuable and I do not have hours and hours to spend on a website to print out information I need very bad for fill out my housing application that is due in a week. Rite Aid Corporation is just real real bad. Any company that would do this to a customer like me that has spent thousands and thousands of dollars in their store really could care less about me as a customer. They are the highest in the US on prescriptions and everything you buy in the store and hardly has any sales on anything. Please never go there or use the website because you will spend hours and hours getting the same result for something that is not even your falt in the first place. The internet is being used as something companies think we can press one button on their and your problem is solved and its done. Life just does not work out that was ever.