Rite Aid review: Pharmacy

Rite aid pharmacy in neighborhood closed. All customers were forced to take their business to 911 Morris Park Bronx NY Branch. Their service is terrible. Customers are called that medication is ready for pickup. Upon arrival the wait is more than 30 minutes and most of the time the order are then being completed and the wait time is extended. Calling on the telephone rarely anyone picks up and when they do you're left on hold for more than 15 minutes and mostly cut off after. I am extremely dissatisfied with the pharmacy services. The staff are mainly rude and potentially due to being overworked and short staffed. My family members are disabled or elderly and are being subjected to this kind of treatment. I am currently waiting my medcation which had to be ordered for the past 3 days while I'm suffering from the ailment. Worse customer service experience. I have been a rite aid customer for more than 3 decades and this is the worst experience I have ever encountered.