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Rite Aid

Rite Aid review: pharmacy

T
Author of the review
2:52 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Twice in the past few months I have been given the wrong prescription. The first time I was given someone else's medication (a seizure med) and did not realize until I returned home it was not even my name on the bottle. It was returned to the store and brought to their attention. Today, I took one pill out of my refilled bottle of pills I had just received. I noticed last months script and this months... The pills looked different. It turns out I did have the wrong prescription... Except this months script was correct, and last months they gave me the wrong pills. I took that entire bottle (except for one pill) out of a month long supply... And it was the wrong medication the entire time! It was not even what I was prescribed. I had issues with my health all this past month and I am livid that it is most likely the cause! If they made this very serious mistake twice in just a few months with me... Imagine how many other people could be getting the wrong meds! It is a serious safety concern, not to mention there is a big phi violation with these incidents. Someone better be contacting me about my complaint.

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