I started coming to pick up my medications 5 months ago at Rite Aid #07843 located at 3700 Walnut street, McKeesport, PA 15132. Every time I come to this location for my medication, an employee by name Casandra S. always treat me with rudeness and inhuman. I feel that I have been treated by Casandra with disdain because of my race. On January 16, 2023, she treated me very badly again. I could not take it any longer and got the attention of her manager and complained to him of Casandra's rudeness and unprofessionalism. While I was lodging my complaint, Casandra looking on at her manager and I was speechless. I got Casandra's name from her manager. Moreover, After picking my medication, I stayed around an observed ow Casandra would treat other customers. I was stuned to see Casandra treating two other Caucasians with respect and dignity.
Desired outcome: Employee Casandra needs to be made aware of her rudeness and disregards of minorities coming to patronize Rite Aid. Probably she needs to be retrained.