Menu
Write a review
File a complaint
Rite Aid

Rite Aid review: behaviour

B
Author of the review
10:24 am UTC

I was in the store on Monday morning and went in to process photos and actually say hi to the visiting store manager. I will say right away that I was asst. mgr there for about a year and after the store manager left I became the store manager so for the next 4 years I was manager. This was not my first store and I had been in retail mgmt as well as restaurant mgmt. for around 26 years or so. I had made it known last year that I would retire this year. And I did on April 26th 2019.

I had sensed when I was shopping there before when the new manager was there that she didn't like me being there. Now to get this straight I like shopping at Rite Aid/Walgreens and had for years before I started working there. I go in get what I want and leave and yes I say hi to people. But on Monday I was trying to finish before she got there and just as she came in the printer ran out of paper and ink film. Nicole had just clocked in and I told her that it needed changed. She didn't know how and neither did the cashier so I suggested we get the visiting manager because even though I knew how to do it I was a customer now. So Nicole proceeds to try and I said I will walk you through it. I honestly was just trying to help her. So I was talking her through it and right off the bat she says that I may have to do it myself so I told her no that I would talk her through it which I did. As she was removing the film and paper she found that there wasnt any replacement film. So because I was almost done she took the film from the other machine which was fine. However I suggested that she get the visiting manager to help her order supplies. As she was working on this printer she said and I quote " Bonnie you left this store a mess". I did not so I didn't say anything at first. And the as I stood there I said "excuse me"? And she repeated it and then mumbled something I have no idea what. So I said "Back off" and then she turns to look at me. And she started to say something else and I repeated "Back off". She then proceeded to get the printer done and my pictures started printing. She then decided she would be nice so I answered her questions about my vacation and it went nice from there. My point is that this was rude. I don't work there anymore and I retired on good terms. And I don't need her trashing me. I don't understand this.

I will say that I hesitated to file this because I know it will be laughed at and ridiculed and nothing will be said to her. I love this store and I will continue to shop there but I will make sure she isn't there. I just don't understand why you would talk to a customer like this even a former employee. This is not how this works. It is just rude. Having said all this I honestly wish her the best but if she is rude to me how is she treating everyone else?

0 comments
Add a comment

More Rite Aid reviews & complaints

Rite Aid - employee mistreatment/slander 48
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - refused my return even with a receipt 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - terrible customer service! 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Rite Aid - prescription shortage 20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Rite Aid reviews and complaints
  1. Rite Aid Contacts

  2. Rite Aid phone numbers
    Click up if you have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have successfully reached Rite Aid by calling +1 (800) 748-3243 phone number Click down if you have unsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number 0 0 users reported that they have UNsuccessfully reached Rite Aid by calling +1 (800) 748-3243 phone number
    General Inquiries
  3. Rite Aid emails
  4. Rite Aid address
    30 Hunter Lane, Camp Hill, Pennsylvania, 17011, United States
  5. Rite Aid social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 31, 2026
  7. View all Rite Aid contacts
Rite Aid Category
Rite Aid is ranked 6 among 48 companies in the Drug Store category