Ride Time’s earns a 1.0-star rating from 2 reviews and 1 complaints, showing that the majority of customers are dissatisfied with vehicle purchasing experience.
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This place ain't professional at all
This place ain't professional at all. They always try to act like there's nothin' wrong with it, but when I brought it home, the whole front end was messed up. They said they'd fix it, but it's been a whole month and I'm still waitin'. I told 'em I didn't wanna buy a broken vehicle, and they basically said tough luck.
They tried to sell me a messed up interior *** and claimed it fit my budget
They tried to sell me a messed up interior *** and claimed it fit my budget. They advertise a free oil change for life, but they conveniently forget to mention that you have to pay half of it. They only reveal this when you actually go in for that so-called "free oil change for life". It's been 6 months and I still haven't received my second set of keys. They haven't even bothered to respond to my inquiries about it. This has been the worst experience ever, with absolutely no customer service. When you're there trying to discuss the vehicle, they ignore you and start chatting with their employees as if you're invisible and your concerns about the vehicle they sold you don't matter. Don't waste your money or time at Ride Time
Ride Time Complaints 1
We bought a 2017 Ford Explorer from Ridetime on February 24th using a car loan from ***
We bought a 2017 Ford Explorer from Ridetime on February 24th using a car loan from ***. They said it would be ready in 2 weeks, so I signed the contract. After 2 weeks, we had to ask about the status because the dealership didn't update us. Turns out, they were waiting for a part that arrived on March 22nd. They said we would get the vehicle by March 27th, but it's now March 29th and we still don't have it. We emailed and texted them on March 24th to cancel the contract since they didn't keep their promises. We even went to Ridetime on March 27th to say we want to cancel, but they said no. The manager said if the vehicle isn't ready by Monday, March 27th, they would cancel. We told them we want to cancel from March 27th because they didn't fulfill their end. The bank already sent the funds to Ridetime. We haven't paid anything or made a downpayment. This has been very stressful for us. We hope you can help. Product or Service: Car Order Number: 0 Account Number:
Is Ride Time Legit?
Ride Time earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Ride Time. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Ride Time's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ridetime.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ridetime.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Ridetime.ca has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ridetime.ca may offer a niche product or service that is only of interest to a smaller audience.
- Ride Time protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Ride Time complaint handling
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