I originally applied for an Imagine mastercard in 2007 when i was 19 years old. I did not understand fully...
I had, (i closed it when the interest rates skyrocketed)a Tribute Mastercard . I just had a ck clear on Sept 29th, and already in less than 4 days they have tacked on another 10.00 to my balance. this is appalling...and i was an excellent customer, with a great payment history. I am stunned they are so cold and unresponsive to their once-best customers. i have decided that if these (or any) kind of charges continue, addtl will follow on my behalf: i have already contacted my attorney--no threat here to anyone ----- just FACT.
My father is on a fixed income and was excited when he was able to get a credit card. He was only able to charge once and then his acct was closed. They stated that they were closing all accounts and that it was nothing personal. In the mean time they constantly charge himm 100.00 a year plus 10.00 a month mainteance fee. There was no one that we could speak with to have this matter resolved. We are hoping to take part with the class action suit as my father has used 25.00 on the card and he now owes over 700.00.
They have got to be stopped.
I've been trying to rebuild my credit and have had the Tribute card for 2 years. I got a letter stating that they were closing my account but never told me why. At first I thought it was no big deal. I'd pay off the balance and be done with them but I opened my bill to find they are still charging me all the fees and taking 40 dollars out of my account every month and only 10 goes to the actual balance. A balance that I haven't even used! It's all the yearly fees. This can't be legal.
I opened my account with tribute more than 3 years ago, my credit limit doubled in 6 months and I was proud of myself for having a good credit history with a company that reported to the credit bureaus every 3 months. It was August 2009 that I had just paid my card and I went to order lunch for everyone because we were moving and tried to use my card and the guy taking my order said that the card was declined, naturally I argued and got upset because I had available credit. I called tribute right away and Peter told me that ALL accounts have been closed based on a management decision. I told Peter they would never receive another payment from me because I was never notified that all accounts were being closed. I had always paid my bill at least a week in advance of the due date and was a loyal customer ... now tell me who did the right thing? It is now November of 2009 and I keep receiving bills from tribute, I am not paying for their unfair business acts and their unloyality to me as a good customer they can put that on my credit report!
OK ANYONE WHO HAS BEEN HAVING PROBLEMS WITH TRIBUTE PLEASE EMAIL ME AND I WILL HELP YOU THE BEST I CAN. I...
Here is an update. I filed a complaint today 11-20-09 with the FTC about Tribute mastercard. Everyone needs to call the FTC and put in a complaint that was screwed by Tribute. The FTC's phone number is: [protected]. The refrence number I was given is "[protected]. We need to do everything possible to get these people! I'm sure there will be a lawsuit against them soon. What I don't understand is "WHY" issue a new Tribute credit card and then not let us use it. Why not just send out a letter stating that they took over and are closing all the accounts? Why even go through the bs, unless there intentions were bad to begin with! This is what we all now know!!
Like so many others, my account was closed without any notice. To top it off, I was on vacation (1000 miles from home). I spoke with Tribute on the 7th and 8th to let them know I was going on vacation and would be using my card. After it was closed and I called they said they mailed a letter on the 9th. Could they have not told me on the 8th not to use the card on vacation? I have filed complaints with the Federal Trade Commission, Better Business Bureau, Attorney General, and the Comptroller of the Currency Administrator of National Banks. I encourage everyone to do the same thing. I was charged $222 a year ago when I got the card, plus the monthly fee, and now I was just charged $100 for the yearly fee for this year. I think they should refund ALL fees, not just prorate the last fee charged.
We have been in good standings with the Tribute Card Company. Went to use the card and it was declined. I assumed it was a mistake on the vendor's end.
We were not overdrawn or late with our payments. No phone call or nothing from them letting us know that this process was taking place. We received a letter yesterday stating that Tribute was shutting down that program. Call them on the phone was sent to three different departments before we could get the correct person and still could not get a clear explanation when we inquired about the letter.
I know times are hard but give me a break.
Corporations and banks come on now. Do your jobs and handle your business and Give us a break...
I have been a customer of the First Bank of Delaware ( Tribute Gold Mastercard) for over a year. Had excellent standing, no late payments at any time. Just made a $300.00 payment on 09/02/09. Went to a Target store today, 09/12/09 and my card was denied even though I had $610.00 credit available. Called Customer "No" Service and was told that the First Bank of Delaware had closed all of the Tribute Matercard accounts across the board. They have not sent out any notices to any of their customers and have no mention of this on their website. Lousy business by First Bank of Delaware. STAY AWAY FROM FIRST BANK OF DELAWARE!!
To all Tribute MasterCard holders who were unjustly cut off. There is only one recourse. If you have an...
I am absolutely LIVID, Tribute has dropped my credit limit to $0, dispite the excellent credit I have with...
My husband passed away recently and I have been going through his credit cards and cancelling them. Every other company has been easy to deal with - they made a note on the account and will freeze activity until I get a copy of the death certificate. Most of them have told me I don't even owe them any money. (His balances were very small, if anything.)
When I called Tribute to cancel or freeze the account I was told they would not do anything without the death certificate. I can understand that, although they should at least make a note on the account. I then asked them to freeze the upcoming auto payment - they said they could only do that with the authorization of the card holder! It's only a $21.00 payment, but at this time every penny is important! I spoke with two supervisors and they could not have been more unfeeling - no other credit card company treated me this way. It may not sound like much but when you have an unexpected death every $21.00 is very important! I guess to them it is important enough to be cruel to someone who is obviously struggling to get through something.
This company is disgusting!!
I have had Tribute Mastercard account going on three years now. As of Nov. 2008 it has been closed. For over a year I paid my account on time and more than the minamum payment. I received credit line increases as they stated they would do if I kept up my payments. In Oct. 08...I read on-line that they were having problems with the mailing address and not to mail your payment to that address. However I had the correct address on the my bill so I sent in my payment on-time. I checked after 5 days to see if it had been posted which was nomal for my account.
After 10 days I called an spoke to a customer rep...she said to wait another 2 business days they had been having problems because of the address mess-up. So I waited another 3 days before checking...no payment had been posted however after this time it was late so the late charges were added. I called back and was informed that the bar code on some of the envelopes were wrong and that some of the envelopes were returned to the customers. Tribute started calling me regularly and wanting a payment...I kept telling them since they were not certain where my check was I woul like to wait a couple of days to see if it was returned to me. I finally after 3 weeks got the check back in the mail and on the envelope was return to sender no such address which was wrong because it was the correct address. Meanwhile they closed my account due to non-payment and no matter what I said it all fell on deaf ears. I had no knowledge that the bar code on the envelope would cause them to refuse my payment...nothing was mentioned on their website about bar codes being wrong just addresses.
I really believe this was a set-up to get rid of customers. As of now the account is closed and I am still paying on it. However last month they obviously sold my account to someone else and have charged me transfer fees which I am disputing...probably to no avail...I imagine I will be stuck with paying it. This is a foreign company that is getting away with charging extreme fees and suckering people into thinking they are helping your credit. WRONG...stay away from them. I certainly hope the new credit card laws will put them out of business for good!
ive had my card for 3 years now.. i sent my payment in of feb 26 it was due mar 8th. so march the 12th they...
I opened a Tribute Mastercard account one year ago. I've paid all my payments on time, and above my minimum payment. I was given two credit line increases for being a "good customer". Last week my online pharmacy charged something to my card that I had not ordered, and which put me $20 over my credit limit. I immediately sent in a payment to bring my balance down. Two days later Tribute cancelled and closed my account and upped my interest rate to 35%!
Basically this whole thing was a scam. The company waits for a customer to make the most minor infraction, knowing that almost everyone will either be a day late or go over their limit at some point, then they close the account and rob you blind with a bogus APR increase. I've filed a complaint with the FTC and advise nobody to do business with them
They are owned by First Bank of Delaware so beware of them as well.