I ordered on line through Amazon a sports drink that was provided by GotBody.com in April 2009. For 4 months after my purchase I received an unknown charge for $29.95 from Fitness Hub on my credit card, a vendor I had never heard of. I have called Fitness Hub 3 times now to request a refund for the 4 unauthorized charges- I received only 1 credit on my account statement that appeared in Septemeber. I called toady inquiring about the other 3 and was told that they had issued 2 additional credits on the same date that I received the 1st one . The Fitness Hub supervisor said he would have to conference in my credit card company to verify that I had actually not received 3 credits. The supervisor asked if I was OK with giving out the last 4 digits of my SS # and my mothers maiden name or any passwords the CC company might request with him on the line!!! Sure Buddy!!
These people really slimy! Be careful out there!!!
Fitness Hub made unauthorized charges to out credit card for August and September 2009 for $29.99 each time. We have never heard of this company before and have never purchased from them. It turns out, according to Fitness Hub, that Got Body.com compromised our credit card information as we had made a purchase from Got body in July. It seems Got Body and Fitness Hub have a little scheme going.
We called our credit card company and disputed the charges, cancelled our card due to fraud, and have another card with a different account number coming to us.
We will never purchase from Got Body again. It's a shame as we were long time customers. In today's economy, how can a company gamble so with their reputation?
My mom received several bogus charges on her credit card account including $19.95, $79.69, and a $69.79 charges. She did order a "risk-free" trial of ColoCure/Trislim and was told that she would only have to pay $4.95 for shipping and handling. While talking to customer service, she was informed that there were hidden fees and a membership that goes along with the "risk-free samples". One representative said that they sent her an email informing her of all these fees, but she never received any information. At first, they told her that they would refund her "80% of the fees", but after going through several hoops and talking to several more people, they gave her a full refund and a refund account number. Until these charges showed up on her account, she had never heard of this company. I have read several other complaints that all say the same thing : Fitness Hub is a bogus company that ropes people in with "risk-free trials", but charges outrageous hidden fees. They scam.
I was charged $19.95 by this company and complained to their customer service department about this. They claimed I agreed to become a member of Fitness Hub when I requested a trial sample of a colon detox product. I never used the sample product and returned it unopened. The customer service rep first told me she would suspend my membership but could not refund my money. When I said I would report Fitness Hub to the Attorneys General office in Florida, she agreed to refund my credit card charge and gave me a confirmation number for the refund.
I rec'd a $29.95 charge on my credit card dated 7/2/09. I never purchased anything from these people. Upon calling I found out that I'd been enrolled into some on-line diet program after purchasing some water tablets from another on-line retailer. Their customer service people said that I didn't read the small print in enough detail and was automatically enrolled in this program. I had to get a supervisor to credit me back both the 8/3/09 charge that had apparently just taken place (unknown to me as I don't have that bill yet) and my 7/2/09 charge. They did credit me back my money and cancelled me out of their program. But, the entire thing was quite annoying.
Margaret - Alamo, CA
About 3 weeks ago I ordered a free sample of a colon cleanser, using my credit card only to pay postage of 4.95. Less than an hour later I tried to cancel the order but it came in the mail anyway and they charged my credit card 74.95. After a telephone call to them, they agreed to cancel the charge. But now, one day later, a charge of 29.95 from Fitness Hub. I have never heard of Fitness hub but am wondering if there is any connection. I have made NO online charges on my credit card other than that canceled colon cleanse order for over a month!!! This is my first experience with apparent credit card fraud.
I received a credit card charge of 29.95 dated 7/06/09 from the "Fitness Hub" in the state of Nevada. I have...
I, too was charged 19.95 on my credit card after trying ColoCure/Trislim for $4.95. I contacted TriSlim and they did not give my credit card information to Fitness Hub. I called Fitness Hub and was told that they can stop the "membership" but couldn't refund my money.
The most frustrating thing about this is that they act as if I were the one that agreed to this membership. Bottom line: Don't go with TriSlim/ColoCure or give out your credit card on line!
I have a bogus charge for 19.95 from a company called Fitness Hub on my debit card. I did not order anything...