Menu
Write a review
File a complaint
ComplaintsBoard
S
4:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My husband, and I, called Southwest Plumbing as we needed to install a new hot water electric heater. The people who built our home, that we bought 18 years after it was built, apparently sautered the metal piping onto the water heater and there would be no way that we could install a new heater ourselves. The gentleman who came out had a clipboard with...

Read full complaint
ComplaintsBoard
D
1:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My 88 and 87 year old Aunt and Uncle had plugged drain that we could not free up. Called Southwest plumbing and plumber showed up at 6:30pm and said he could not do anything until they put a camera down the line which they would do the next morning which was Saturday. Aunt and Uncle were supposed to call me to let me know what was happening before any work...

Read full complaint and 1 comment
ComplaintsBoard
J
6:43 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I contacted South West Plumbing to unclog a drain in my home. They told me that the drain pipes all needed to be "repitched" and some of them replaced. This is on a six year old house. They gave me an estimate of $4.787.00. When I questioned that amount I was told that the rate comes from their "rate book" and that any other plumber would charge the same...

Read full complaint and 4 comments
ComplaintsBoard
T
2:41 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We called Southwest Plumbing to fix a leak in our house, leaking downstairs into our laundry room Friday night. They scheduled an appointment for us Sat at 8AM. They arrived around 9:15 AM. We showed them the leak (which we had stopped by turning off the water to the house the evening before) and they deduced that it was probably coming from behind the...

Read full complaint and 2 comments