John Moore Plumbing reviews and complaints
Kitchen drain cleanout $49 dollar special
I saw all the ads on TV from the owner and never did trust his smiling face. He looked like a ripoff artist talking about how his mother always told him to "be an honest man" and all that other BS. Anyway, my kitchen sink got plugged with coffee grinds this morning and I remembered he had a $49 special going on so I gave him a call. When the technician wa...
Read full complaintPlumbing
I called John Moore for an est to fix water leak in the ceiling of my kitchen... Their est was $3, 800... Very obnoxious people, very pushy... I had diff co repair with all new parts, lines for $800! John Moore Co. is a bunch of crooks... NEVER again!!!
Read full complaint and 1 commentSpam me out of money
John Moore plumbing service spam us out of our money, We was charged $8500.00 for plumbing to be fixed. The next 2 days after John Moore finish the work the plumbing start back doing the same thing it was doing before the John Moore servicemen came out. I called to compliant about the plumbing problem being the same as before, and they came back out and...
Read full complaintover charged
I was ripped off by John Moore. They charged $807 to replace a 15 ft PVC pipe. It was an emergency but afterwards I got 5-6 bids on the job andwas told it should not have cost more than $200. THey charged $599 for a 15 ft piece of PVC pipe that would have cost less than $15. I have tried talking to them but they just blow me off. They are crooks who take advance of people when they are in a tough situation.
Country of complaint: United States
Address: Texas
The complaint has been investigated and resolved to the customer’s satisfaction.
John Moore Plumbing has contacted me and admitted that I had been overcharged by their serviceperson. They apologized and are in the process of refunding me a reasonable portion of the original bill.
They were courteous and cooperative. Barring any problem obtaining my refund, I have changed my attitude about this company. The work that was done was adequate, and their response to my concern about being overcharged has been more than sufficient.
Jim Bush
11/18/10
And I forgot to mention that the water flow from the faucet that the new pipe is connected to is now less than it was with the old pipe.
They charged me $900 to replace a 4ft. peace of plastic hot water pipe, and made me pay up front and sign a release before their service person would do the work.
My wife and I had just come back from a trip, we were tired and it was on a weekend, so we went ahead and relented.
Then when I saw how little it took, in time and materials, to do the job, I started to feel ripped off.
All the service person had to do was cut two small holes in an easily accessible area of sheetrock, remove the old pipe, and then put the new one in.
It took no more than two hours, including the trip to the store to get the new pipe and couplings.
On top of this, I could not read what he had actually charged me for everything on the work sheet.
And then, when I emailed them, twice, with my complaints, I got no response.
I will never do business with these people again. And I will, certainly, never recommend them to anyone.