My husband and I had seen a recommendation for this supplement on Oprah, so we looked it up on the net. It...
I ordered Resveratrol Ultra from a company in Hollywood, Fl 33020 They gave me a date to cancel any further...
Do not order from this company. They are a scam. There is no way to reach them once you have placed an order. I've emailed them, once right after placing the order to cancel, the second time the next day and never got a response. They just ignore your email, and they have a phone number thats just a recording and circles back never reaching a live person. They deduct money automatically from you charge card, or checking account. I had to finally cancel my current debit card so they stop charging it. Please look at other sites, which are numerous, of people who have been scammed by this company.
WARNING THERE IS MORE!!! CREDIT CARD NUMBER COMPROMISED.
I want to warn everyone about what this company does with your credit card number. Several months ago I had my credit card block this company. For the following two months they charged my account 3 charges each month that equaled the $87.00 and used a different company name. Then I found out that all kinds of sites and companies that I'd never heard of began charging my credit card small charges like $8.00 and $1.00. BE CAREFUL as they may be selling your credit card number. Get in touch with your credit card fraud department. Also immediately kill your credit card number that you gave to Resveratrol Ultra and get a new number. Needless to say, this is the time to carefully check out the charges that have been placed on your account, even the $1.00 ones.
The company offers a free trial if you pay shipping of 99 cents. No where on their main webpage does it say that if you don't cancel in 10 days you will be charged $87.13 for the bottle they sent you. Granted, it does say this in their terms and conditions, but you have to click on a tiny link at the bottom of the page in order to read it. These terms should be stated clearly on the ordering page. I guess what they are doing is legal, but isn't ethical. It is misleading to offer a bottle of their product for 99 cents, but not tell you up front you will be charged the full amount if you do not cancel in 10 days.
Dr Oz who appears on Oprah, and who I respect, endorses Resveratrol Ultra. That's the only reason I ordered the free two bottle trial. The first bottle came (I had agreed to pay the few dollars for shipping) free, but the second one I was charged $83.18 for.
Then there were two unsolicited amounts on my charge card for Top Body Cleanse for $40.00 each (one was refunded for some reason), which I have never heard of, nor did I order, nor receive anything, but assume it must be connected to the Resveratrol debacle as it appeared on my credit card a week or so after my Resveratrol charge.
What do I do now? And how do I get my money back?
Thanks so much,
Ph: [protected] or email: [protected]@yahoo.com
Received free trial at a cost of .99, tried 3 times to call (different numbers) never got through to anyone...
As to my suprise and others on this complaint list...I received a charge on my account for 87.13. When I call...
I tried the free trial for less than $5.00 and nowhere in their order information did they say that they would send more
product and bill me additional charges! It was next to impossible to talk to anyone. I stayed on the phone for hours trying to get this settled and they would not take off the charges. This is at terrible scam and they should be put out of business. buyer beware!!!
Under the disguise of a free 30 day trial offer, I ordered the advanced natural cleansing formula. Noticing an erroneous charge in my bank account, I tried to contact the company, referenced in the charge, [protected]. The line was busy. After searching other web postings I found a number where I was able to cancel my order. For your reference the number is [protected]. They tried to argue with me about reversing the initial charge saying I had failed to cancel the order within the given time frame. I ordered the free trial offer on May 11.; I did not receive the product until May 16th. I was "linked" to the website for the product through a link at website www.Natures RezV.com which was promoting a 30 day trial offer for their product which promised increased energy. As far as I am concerned, the companies are in it together to cause confusion and hoping that potential customers will forget to cancel their order.
Do not order from this company!! Repeat do not deal with these people!! Placed order for free-trial of...
I placed my free trial order for Reversatrol Ultra on 4/3/09. Website said that estimated delivery on 4/7/09. I did not receive my product until the 4/20/09. On 4/18, I was charged $88 for the next 30 day supply and when I called to cancel my subscription on 4/22 and to request a refund for the $88, I was told I exceeded my 14 day trial period. I was also told that according to the Reversatrol website, I was to call to extend my 14-day trial period if I had not received my product within that time period. After I got off the phone, I went back to the free-trial website. No such warning/instruction was provided on the web pages. The free-trial is a scam. Unless you are sure you want the product (which I have no intention on trying anymore), don't count on the free-trial. Also, forget about the 30-day money back guarantee.
I placed an order on 4/17/09 at approximately 10:00 for the Resveraltrol Ultra. I decided to cancel thi...