Progressive Management Systems reviews and complaints
Questionable debt collection practices.
Our family has had several ER Visits and hospitalizations at Mission Hospital in Mission Viejo, Ca in the past year. It takes Mission Hospital about 3 months to get a billing statement to you. We have been paying on 8 different accounts, regularly/monthly, $100.00 or more each. Mission Hospital negotiates these monthly payments and we receive a statement...
Read full review of Progressive Management SystemsPoor Customer Service
Unfortunately, the staff at Progressive Management Systems, ("P.M.S."), is very rude, unhelpful, and possibly the most uneducated group of individuals in the business. In my experience I called and spoke to several people, only to get the run around. No one wanted to help it’s as if they cannot think for themselves and are only allowed to read a script...
Read full review of Progressive Management SystemsTerrible experience
Roshann (I do have his last name-at least what he told me) from Progressive Management Systems has been calling our home phone several times every day this week. He said they are a collection agency. His phone tactics are so abrubt and rude I refuse to let him have control over the conversation.
The first time I spoke to him I thought he was trying to sell me something. I told him to take my name off his list and do not call. His response was 'Lady I am going to call you everymorning, every afternoon and every evening. I hung up'. He has been doing just that. This last time he called, just a few minutes ago, he was so rude on the phone that I quickly remembered he was the same person. I asked for his name - he gave it. I asked to talk to his supervisor and he said 'why would you want to do that'. He refused to put his supervisor on the phone. I googled the name of the company and found this report. Not sure if it is a valid collection agency and if I do or do not owe the amount but I am sure that I will not respond to this type of treatment.
The complaint has been investigated and resolved to the customer’s satisfaction.
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