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Order ID: 20119732 3.1.21 I ordered a wig from this company thinking it was in the UK based on their UK e-mail address. When it eventually arrived it was completely the wrong size. They did not want to offer a refund or accept a return but, after much argument, supplied an address in China. They would not pay the return postage although they sent the wrong...

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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am extremely disappointed with Kimwigs, they have very poor service and shipping is ridiculous! I paid extra money for fast and safe delivery and as a result it took over three weeks to get my order and half of it arrived damaged! When I contacted Kimwigs support service and complaint about what happened they simply did nothing. They did not even...

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