Edy's Ice Cream reviews and complaints
Bad icecream and service
I wanted icecream so we made a special trip to the store to purchase icecream. I decided on Edy's Max Cookie Dough. So when I got it home the left side of the container was empty and there were ice chips in the ice cream. So I decided to go to their website to let them know. I tried to voice a complaint on their page however when I submitted the complaint I was advised that the page was unavailable. I then tried to submit the complaint on the parent website Dreyer but again got the same error message. Oh and they are closed right now so I plan on calling tomorrow. Really just let me file a complaint on the product I didn't like. If you don't want complaints don't say to call or go the website if the product isn't to your liking.
glass in ice cream
I bought and eat Edy's ice cream and crunched down on GLASS. IT CRUNCHED in my teeth. I had several pieces of the very thin glass. I called the company and gave them the numbers off the carton and they said they would check into it and send me a package to send the glass to them to be checked out. I did as they requested . WELL, THAT WAS LAST JULY 2008!! I...
Read full review of Edy's Ice CreamGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Glass in Edys butter pecan
I bit down on a piece of glass in some Edy's ice cream as well but I am trying to contact a lawyer because my tooth broke off
My experience was somewhat similar. I bought and ate the Edy's Maxx Cookie Dough Ice cream on November 18, 2011. In the store I noticed the container (14 fl ounces) felt pretty light, but I bought it none the less. Usually that size container feels a lot heavier. When I opened the container the ice cream was even with the top; however, once you got to the bottom I quickly noticed that the entire bottom of the container was EMPTY. No wonder the container felt light! They were cheating you out of a full container of Ice Cream!
I will report this on their website and place a complaint against them with the BBB.