Edy's Ice Cream reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Edy's Ice Cream
Welcome to our customer reviews and complaints page for Edy's Ice Cream. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Edy's Ice Cream.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Edy's Ice Cream's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Please feel free to browse our reviews and complaints and share your own experience with Edy's Ice Cream. Your feedback is an important part of our community and will help others make informed decisions.
Bad icecream and service
I wanted icecream so we made a special trip to the store to purchase icecream. I decided on Edy's Max Cookie Dough. So when I got it home the left side of the container was empty and there were ice chips in the ice cream. So I decided to go to their website to let them know. I tried to voice a complaint on their page however when I submitted the complaint I was advised that the page was unavailable. I then tried to submit the complaint on the parent website Dreyer but again got the same error message. Oh and they are closed right now so I plan on calling tomorrow. Really just let me file a complaint on the product I didn't like. If you don't want complaints don't say to call or go the website if the product isn't to your liking.
glass in ice cream
I bought and eat Edy's ice cream and crunched down on GLASS. IT CRUNCHED in my teeth. I had several pieces of the very thin glass. I called the company and gave them the numbers off the carton and they said they would check into it and send me a package to send the glass to them to be checked out. I did as they requested . WELL, THAT WAS LAST JULY 2008!! I...
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Glass in Edys butter pecan
I bit down on a piece of glass in some Edy's ice cream as well but I am trying to contact a lawyer because my tooth broke off
My experience was somewhat similar. I bought and ate the Edy's Maxx Cookie Dough Ice cream on November 18, 2011. In the store I noticed the container (14 fl ounces) felt pretty light, but I bought it none the less. Usually that size container feels a lot heavier. When I opened the container the ice cream was even with the top; however, once you got to the bottom I quickly noticed that the entire bottom of the container was EMPTY. No wonder the container felt light! They were cheating you out of a full container of Ice Cream!
I will report this on their website and place a complaint against them with the BBB.