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CB Travel and Vacations Review of Cabins USA
Cabins USA

Cabins USA review: cabin rental

M
Author of the review
6:20 pm EDT

Just wanted to share some issues with the sweet mountain rental.We entered the cabin at exactly 4pm as we were told to. There was a maintenance man in our cabin who informed me that he was going to replace the broken microwave.He had not even started the process. He left the new unit on the counter and left . We immediately noticed a broken tile on the floor that could be considered a tripping hazard.I placed the loose broken piece on the counter. Then we all noticed that in a 4 bedroom cabin there were a total of 5 closet hangers. There is trash and other items that appear to have been tossed off the deck and left on the ground. There was part of the hot tub drain floating around the hot tub and no instructions on how to use the hot tub to be found. In fact there are no instructions on how to use anything in the cabin.The large speaker near the pool table for instance.Throughout our stay we had multiple low battery warnings from smoke detectors going off. And speaking of batteries i think you need to change them in ALL the remote controls as none were very responsive.Out on the deck the adirondack chairs with the broken cup holders have exposed nails sticking out in a spot you would naturally grab onto when sitting down in them.Also the treadmill on the deck doesnt work .As far as the cleanliness of the cabin we noticed a few things that indicate a general lack of care.The long uncut grass in front, trash on the grounds, sticky bath floor, cobwebs everywhere, dryer vent not cleaned..etc. There are multiple toilets that are loose or have loose seats.Lastly i tried to use the jetted tub yesterday ...well before it was full the hot water ran out. This was late in the day and no hot water was being used at the time. When i was in the semi warm tub i touched the faucet and recieved a light electrical shock.Not enough to cause injury but needless to say i got out immeadiately. The cottage is very nice but it is apparent that there is no oversight/inspection being done. I would never consider returning or recommending them to anyone.The management company has not responded to my complaint whatsoever.

Country of complaint: United States

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