THIS COMPANY IS A FRAUD. I had joined the lifetime membership 5 years ago for $99, and the company would not give me my password to access the site. When I tried to call them back at the number they called me from, it was some manufacturing company. I then hear from them yesterday, saying well we see that you have been a member for 5 years, but have not taken advantage of our savings. The guy offers me 2 airline ticket for $99 (up to 6 tickets) anywhere in US, Canada, or Carribean with no blackout dates. I tell the guy I am not at home, and ask him to call me back in 15 minutes. He calls me back, and I tell him our experience with trying to get a password for internet access. He says that if I order the airline tickets, my internet access info will arrive along with the tickets. I ask why he can't give me access, so that I can at least look at the internet site to see if there is anything that interests me. He says he just needs to know if I want to purchase the tickets or "pass". I said, "I guess I'll pass." He hangs the phone up on me before I can say another word. DO NOT GIVE THESE PEOPLE ANY MONEY!!!
Do not purchase anything from this scam. They have an F rating from the BBB. I purchased a lifetime membership a few years ago. I have tried on a number of occassions to use tickets already purchased only to learn you have to book months in advance and then they never send out the certificates. I was told I could use tickets to fly my children to see me, only to learn later that I had to be on the flight! I was also told that I could use the 7 day resort package at ... only to go to the website and find no vacancies at any of the listed resorts. When I called cheap trips I was informed there are never any openings at "resortgetawaysforyou" and that it was best to use another option and pay 50% if the costs. This company should be closed and the owners should be investigated for fraud!
I signed up for membership then I received a call and the lady I spoke to stated I would receive 4 round trip airflights for $99.00 plus tax. I was impressed due to the fact my daughter was graduating from Marine bootcamp on the 20th of November and I'm on a fixed income and really wanted to see her graduate. After about a week I called them and was informed that I couldn't use the tickets for this trip. I asked all the questions at the time of purchased and she assured me there wouldn't be a problem. Now I'm told they can't be used. My plans are now in shambles and they have given me no answers. I am crush and don't know how I'm gonna get there now. This type of stuff is wrong and messes with peoples lives I don't know how I'm going to get to my 18yr olds graduation. These are evil individuals.
I purchase a Trip membership from Cheaptrips.com. 2 years ago (June 2007). At that time they sent me 2 coupons for myself and a friend. I asked at that time about additional charges. They called and made me an offer I couldn't refise. After sending all kinds of supporting documentation about how inexpensive their travel was, etc--I purchased the additionasl $200 upgrade to become a "VIP" member with a completely separate phone number to contact. When I attempted to book the flights, they gave all kinds of reasons that those "coupons" couldn't be used. Then they finally expired. Now when I try to log on to their website, I see that they are no longer in business. Since this was supposed to be a "lifetime" membership (and as I look in the mirror today--I am still alive), I feel as though I have been duped by this scam company. Any assistance I can receive from you to get my money back would be very much appreciated.
Here is the information so that you can file a real complaint against Cheaptrips.com.
Also, you can call their real home office numbe and get off their lists. Call them at [protected] and you can actually get off the list! This info is from the BBB, who rates them an "F".
Address: 1930 East Marlton Pike S-94
Cherry Hill, NJ 08003
File Open Date: June 2004
TOB Classification: Travel Agencies & Bureaus, Business Services (General), Vacation Certificates & Vouchers
BBB Accreditation: This company is not a BBB Accredited business.
Additional DBA Names: ACA/Cheaptrips.com
Additional Phone Numbers
Additional Fax Numbers
THIS HAS BEEN GOING ON SINCE DEC. 2008. HAVE BEEN DEALING WITH SEVERAL PEOPLE.<br />
MAIN PERSON IS CHRIS, WHO SUPPOSEDLY IS ITHE SUPERVISOR IN CHARGE OF ALL REIMBURSEMENTS. I HAVE A LIST OF ALL CONTACT WITH THIS PERSON, LAST PHONE CONTACT WITH HIM WAS ON [protected]. HE ASKED ME TO FAX HIM A LETTER FROM MY BANK, SHOWING THE OVER CHARGE, BANK DID SEND LETTER SAYING I WAS CHARGED TWICE ON 12-22-08 IN THE AMOUNT OF $109.85 EACH, TOTALLING $219.70. ONE CHARGE WAS REVERSED AND THE OTHER WAS NOT. FAXED THIS LETTER FROM MY BANK TO CHRIS AS HE ASKED. AND HAVE HAD NO RESPONSE FROM HIM SINCE THEN. HAVE BEEN CALLING DAILY SINCE THIS TIME, HE WILL NOT RETURN MY CALLS. ALL CUSTOMER SERVICE DOES IS TAKE MY NAME AND PHONE NUMBER AND SAY THEY WILL GIVE HIM THE MESSAGE, TO NO AVAIL. HAVE NOW FILLED OUT A DISPUTE FOM, FRAUD FORM, NON-FRAUD FORM, SCAM FORM, AND AN UNAUTHORIZED CHARGES FORM. WHAT ELSE CAN I DO? PLEASE HELP, AND THANK YOU FOR YOUR TIME. SINCERELY, TERESA CORNELL I MAY BE REACHED AT [protected] OR VIA EMAIL AT [protected]@yahoo.com
TO ALL WHO HAVE BEEN STUNG BY CHEAPTRIPS.COM HERE IS SOME INFORMATION THAT MAY HELP. You can file a consumer fraud report to the Office of the Attorney General for the state of new Jersey. They are now located at 1930 Marlton Pike East in Cherry Hill New Jersey. They are in the Marlton Executive Mewes and are building T. Good Luck
I receive daily calls sometimes twice a day. How do I stop this insanity. I am registered on DNC List but they continue. How do I file a formal complaint?
I have called the ID number and a weak little guy tells me I have the wrong number and I tell them to stop or I will press charges for calling a DNC number. Then they say OK and the calls continue.
Contacted via phone and during the course of the sales pitch was told I would receive four free titckets for travel.
Upon receipt of the tickets, the only way the tickest could be used was if I also purchased a hotel package from a list of their choosing.
The date of my contact and payment to them for membership was 5 Nov 2008. i received the material for cheaptrip on or about 4 Dec 2008. After opening the mail on or about 8 Dec 2008, the above information was discovered. I contacted Cheap Trips via phone and informed them I was npt happy with their product. I was informed that I must write a letter requesting a refund on the account. I was then informewd since my membership became effective on 5 Nov 2008, I would not be able to receive a refund. I then informed them i would be contacting my States Attorney that they were operating a scam. I was told directly i would not receiving a refund because it was beyond the 30 day refund period. I was susequently informed to do what I want I wished
I purchased the Regular Package then Upgraded to the VIP Package like a trusting person but only to be had. The company changes their names and I have lost my $249. initial membership and also my $199. VIP Upgrade too.
I purchased their plan in June 2008 for the basic and upgraded in August but NOW that I need my tickets this
December 2008, I am OUT OF POCKET and I feel totally ripped off! IF you know of any Class Action Law Suits or
know of HOW I CAN get my MONEY BACK? Please let me know. Yours truly Mark Dickson of Canada.
Purchased a membership on 4/25/08 and was told there was a 30-day money back guarantee.
Membership was a scam. I was told I would get 2 free airline tickets and a $100 gas card for just signing up. I asked if there was anything I would have to do for this and was told no. AReceived the membership with numerous strings attached, filling out surveys, buying things, giving information to other companies. Called to cancel (not worth it) and was told to mail all membership info back and did that within the 30 days. It has been four months and still no refund. After numerous calls to the company (where I have been lied to, laughed at and hung up on) I have just filed a complaint with the Camden County Consumer Protection. Stay away from this company!
This company has scammed me by phone promising to provide a free companion flight for my husband when we had...
Cheap trips is a scam. First they coerced me into a membership through false promises of another product. I...