[Resolved] Regus Group — service/ cut throat
You have been constantly terminating my line and also charging me for it!!!
Also I understand you have been sending me reminders but the bank transaction is not succesfull.
Attachment above proves it.
We needed you service is because we are based far away and cant come over frequently. The best way of paying is via online and we are unable to do so with the account details given. Kindly try yourself.
Also charging me during the time you have terminated the line?? Is that justifiable??
Is this the service you provide or cheap trade of making easy money???
Very disappointed with your service. Looks like you guys are waiting to terminate the line and charge us for that too!!!
On Thursday, March 22, 2018, 2:20:29 PM GMT+8, Klang BBTOne wrote:
Dear Mr Jonathan Larans,
Greetings from Regus BBT One, Klang!
As per spoken, your service has been terminated.
Herewith, attached outstanding invoices for your reference.
Please take a moment to settle your outstanding payment to reinstate back your account.
If you have made a payment recently, please disregard this message and accept our apologies.
The table below shows your account status as of today. It can take us a few days to apply payments to the correct account and so if you have paid recently it may now show a zero balance below. If this is the case we apologise for any inconvenience.
Please provide your invoice number as a payee reference on all payments made so we can allocate the funds to your account as soon as possible.
Payment method: We accept Credit Card, Cheque, Cash Deposit or Bank Transfer to our HSBC account, details as follows:-
Account Name: REGUS MANAGEMENT MALAYSIA SDN BHD
Account Number: [protected]
Swift/Bank Code: HBMBMYKL
Bank Details: HSBC Bank Malaysia Berhad
Should you need further assistance or clarification, please feel free to contact us.
Thank you and regards,
3000 locations, 900 cities, 120 countries
A-9-1, 9th Floor, South Tower (Tower A)
BBT One The Towers
Lebuh Batu Nilam 1
Bandar Bukit Tinggi
E Klang. [protected]@regus.com
Connect with Regus
You Tube: https://www.youtube.com/user/Regus/featured
Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.
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