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Red ONE Network review: pos sim card 43

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Author of the review
11:41 pm EST
Review updated:
Featured review
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Hi who concerned, My pos tracking number: LG196556515MY (pos express) Pos date: 10/12/15 Delivered date (shown in system): 11/12/15 26/12/15 customer called complaint, she haven't receive pos from us and I had call to verified with post office (KAJANG), he say the pos was delivered. We thought customer missing the pos but just yesterday only she received. Due to late delivery of your services, between me and my client is misunderstanding. Please make sure, next time deliver the goods to customer on time. Thank you. Regards, Ratha ([protected])

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43 comments
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Marz Nina
KEDAH, MY
Dec 31, 2023 8:27 am EST
Verified customer This comment was posted by a verified customer. Learn more

The coverage in my area have been slow lately this week, when surfing it's take a long time to reach that page. Sometimes when someone make a call they can't reach me.

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sawi
Gua Musang, MY
Dec 12, 2022 4:04 pm EST

I have 4 lines in one bill. all 4 lines have no connection for call or sms. what kind of scam is this. every month we pay the bill on the dot but you never never deliver fair service.

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YugaShree14
Selangor, MY
Oct 16, 2022 8:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i payed the monthly bill but internet connot connect very slowly working totally waste of money from two months

iam not satisfies using red one network

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Mohd Azar
, MY
May 03, 2020 10:35 pm EDT
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Saya menghadapi masalah untuk menggunakan internet kerana kelajuan internet yang terlalu perlahan di musim PKP ini. Kelajuan untuk download tidak sampai 1MB, ini menunjukkan betapa teruk perkhidmatan internet yang disediakan untuk pengguna RedOne.

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RICO 12
, US
Dec 16, 2019 8:10 pm EST

My phone show that my line is 4G but the speed of it was too slow like 1.1Mbps.
I think I have pay for payment last month but it still same like before.
It very disgust my social media internet using in my daily life

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Halimaton
, MY
Nov 18, 2019 1:33 pm EST

No service in Sungai Buluh, Selangor. Cannot make outgoing calls nor receiving calls as of today 13Nov2019 10am onwards

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azlan ali
, MY
Sep 24, 2019 6:15 pm EDT

having a problem with my internet data after i made a payment (monthly) bill. please referwith to photowith attachment

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Syahrul
, MY
Sep 10, 2019 6:19 am EDT
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Please send your message in Bahasa Melayu to [protected] especially those payment reminder message. It's my mom's phone number. She doesnt understand english

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AlexSean lee
, MY
Sep 10, 2019 9:04 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I no more using the phone line prepaid [protected]
However I still received sep2019 bill for the payment.
Kindly check back and cancell the
charged amount. Thank you

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air zone
, US
Aug 25, 2019 7:31 pm EDT

Hi,
I had received massage from redone that I reach the limits.
But, Redone Apps shows that I only use 72% of the data.

I did call customer service, email and massaging to the link provided to make complains.

Seems the Redone customer service is not able to take any action.

Regards
Airzone8@gmail.com

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Mahzan Mhz
, US
Aug 12, 2019 6:51 am EDT

Sya dh terminate line redone 23 may 2019 dan dah byar smua bill..24 may sya dh start gna umobile.. Persoalannya knapa sya dihubungi mengatakan saya masih ada bill yang perlu dibayar..? Bill bulan brapa? Mengapa tiada bill yang dihantar? Jika sya tidak bayar saya akan diblacklist.. Mohon beri penerangan...

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razif razak
, US
Jul 27, 2019 1:17 pm EDT

Red one sekarang sangat teruk dan x memuaskan. Lagi2 sekitar melaka area ayer keroh. Line putus putus dan kadang kala x da internet langsung! Bayar tiap2 bulan tapi data macam basic slow nak mati.

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helmi mat
, US
Jul 21, 2019 6:19 pm EDT

Dear Redone,
My name is Helmi Bin Mat, Phone no: [protected]. im already make a payment 24 hours ago. please unbarred my line as soon as possible.
thank in advance

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Megat Hamirul Amin
, US
Apr 21, 2019 11:50 am EDT

hi redone, macam mana saya nak menutup akaun telifon handfone saya. no telifon saya [protected] .

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ahmad fairuz bin noordin
, US
Apr 08, 2019 11:27 pm EDT

my bill.. April 2019.

[protected]
ahmad fairuz bin noordin

prospet redone 02 april 2019

Malacca 75050

03-04-2019

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ahmad fairuz bin noordin
, US
Apr 03, 2019 5:14 am EDT

my bill
april 2019

03-04-2019

malacca 75050

Ahmad fairuz bin noordin
[protected]

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amelia izreen
, US
Mar 17, 2019 7:14 pm EDT

Line always connecting! I've paid the bill.. the data is still many. Why H+ alwayssssss

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Careen Yin
, US
Feb 11, 2019 9:06 pm EST

im through whatsapp or even livechat also get nothing back... its very upset and dissapointed

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Luqman Al Hakim Abdullah Hakim
, US
Feb 12, 2019 12:02 am EST

After being barred, I settle my bills, thr internet connection still not there, even after two hours there still no internet connection. Why so slow. Fix this thing in the future. Even in my redone apps showed im not barred. Cause I used another telco before and do not encounter this kind of problem.

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Nur A Sahadun
, US
Dec 11, 2018 9:23 pm EST

cannot reply MNP Yes
please reply to afiqah_sahadun@yahoo.com

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Anis syafiqah
, MY
Dec 11, 2018 12:22 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I want to make a complaint why i keep getting a massage say that my data bundle had exceed n it already become rm 110 eventhought i did not open my mobile internet n i just use my home wifi...so please recheck my internet usage...
Here are my number detail [protected]
Name Nur Anis Syafiqah binti Ridzuan
My phone model is iphone 6

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kw machinery
, MY
Nov 12, 2018 4:14 pm EST

This number had been barred but payment had been paid by company.
details as below :

Number : [protected]

- check number line and actived back

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Ming hui
, MY
Nov 11, 2018 8:55 am EST

I am shocked that one of my subline get bar and terminated without my acknowledgement. Then now they charged me because my line not enough one year. This is crazy because every month I paid my bill in time.

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Liyaharis
, MY
Oct 27, 2018 4:58 pm EDT

Hye.. i' m using redone.. now having problem to call out and receive call for same line or other line.. Kindly revert asap

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Aisyah Syahadah
, US
Oct 22, 2018 7:41 pm EDT

Sebelum ni hanphone sy hilang...selepas sy beli fon baru sy beli simkad tp masih kekalkan no saya..tetapi line masih "x"...harap pihak care line dpt bantu sy

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DylanWong
, US
Oct 21, 2018 11:47 am EDT

i noticed that my upload and download speed is low when i test using speedtest today.

Maxis download speed up to 10mbps how come redone only around 1mbps?

My phone number is +[protected]

Please check for my network services. Thanks.

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Muhammad haziq bin alias
, US
Oct 21, 2018 11:37 pm EDT
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Saya sudah terminate redone ni pada tahun 2016 bulan 7. Tetapi semalam saya dapat surat mengatakan ada bil tertunggak. Redone ni memang suka ambil duit customer or what?. Sbb tu saya terminate redone awal2 sbb tak larat nak bayar and then sistem selalu down dgn mengatakan saya tak bayar lagi.

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Syafiq77
, US
Oct 15, 2018 5:01 pm EDT
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Saya khairul syafiq ingin membuat aduan, kenapa di kawasan benut, rengit dan batu pahat tiada talian redone..kata redone sama dengan celcom..please update linedi kawasan rengit, benut..terutama di kawasan pendalaman...sebab saya nak jadi sale redone...harap dapat membantu

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Musa Harun
, US
Oct 02, 2018 11:52 pm EDT

Internet slow sgt xsampai 1 mbps utk download up load dpt tggi pulak.. tlng btlkn line ni.. biase dpt juga dkt rumah sy ni 5 mbps.. skrg mcm haram line redone ni..

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Khairul Hassani
, US
Sep 18, 2018 11:36 am EDT

When I try to sign up my account, it appears '' fail to get account info''

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iedak
, MY
Sep 05, 2018 3:10 pm EDT

Redone terlalu banyak cas tersembunyi. Bila nak deactivate data, macam macam alasan. Mula2 cakap okay . Lepas tu suruh tunggu lama. Then cakap xboleh pulak. Sengaja ke untuk melambat lambat kan. Bila cuba nak tukar telco lain. Susah . Sebab redone susah nk lepaskan customer. Sedangkan services dan apa yg redone tawarkan langsung tidak berbaloi.

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afiqhanif1810
, MY
Sep 01, 2018 7:44 am EDT

Konon power la sangat. Sangat tak berbaloi dengan pelan data yang diambil. Data pun turun macam air. Kejap je dah 200MB? Come on la. Line slow macam ****, baik tukar ke telco lain.

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Nabil Haqeem
, US
Aug 29, 2018 2:16 am EDT

The internet speed in seremban 2 . Lagi2 area garden homes . Sumpah lembab gile nak mampus . Bayar memahal and internet lembab gile babi yang aku dapat ? Better fix this . Memang ramai la yang tinggalkan redone babi lepas ni bodoh

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Siew k.m.
, US
Aug 20, 2018 10:39 pm EDT
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The port out message only gave us 4 hours to reply .. My mum dont know how to operate the phone not even to view a message...when comes to the time she got people help to reply the session has already expired

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Christal Yong
, MY
Aug 20, 2018 11:46 pm EDT
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I'm already make full payment on 20/3/18
but that day until now I'm can't to use my RedOne postpaid
what happen now?

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Mr. Shi
, MY
Aug 21, 2018 2:36 am EDT
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Actually i just submitted my application for the Redone and waiting for the simcard to arrive through the whatsapp...CAN YOU PLEASE TAKE ACTION AND IMPROVE YOUR SERVICES IN VARIES WAY? Kindly refer to the comments So many complaints and seem never improve?

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Fauziah Jaafar
, US
Aug 20, 2018 3:13 pm EDT

Selamat petang ..
Kenapa PPU internet saya masih berjalan sedangkan sy dh off kan hp saya..
Sy tk guna intenet red one
Sy pn fauziah dr ampang
No tel [protected]

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Nial
, US
Aug 20, 2018 7:13 pm EDT

Wtf babi line aku 4g pn nk main game blh lag sial😑line malam mmng x de k sial pdhal 4g babi. Ni bkn gne fon aku je gne hotsport mak aku yg red one pn lag jgk wtf🖕🖕tlg jgn mkn duit org je service mcm pundek

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Zilin
, MY
Aug 15, 2018 2:19 pm EDT

I be request to port out to maxis so many times but how sampai sekarang x boleh

i register under company, tapi earlier reject payment outstanding sekarang company register in correct

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Abeelee
, MY
Aug 15, 2018 5:11 am EDT

Saya Lee Pei Ching..menerima panggilan dr pekerja redone KL bernama Zafrul...seorang pekerja yang tidak sopan terhadap pelanggan...cara nak suruh cuatomer bayar bill dengan cara ckp kuat..teriak..pekerja sebegini harus dipecat...memang saya x puas hati dengan perangai dia...