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Rediff.com India Customer Care Service

67 Reviews

Rediff.com India Ltd

1st Floor, Mahalaxmi Engineering Estate, L. J. First Cross Road, Mahim (W)
Mumbai
India - 400016

Customer Support Phone Numbers

Mon9:00 AM - 6:00 PM
Tue9:00 AM - 6:00 PM
Wed9:00 AM - 6:00 PM
Thu9:00 AM - 6:00 PM
Fri9:00 AM - 6:00 PM
SatClosed
SunClosed
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Rediff.com India Complaints & Reviews

Rediff.com / blackberry z3

Jy
Jyotsna Mou Dia on Aug 13, 2017

I purchased a Blackberry Z3 mobile having order No 14464573 on 2nd July, 2017. But the product was found defect. Naturally I requested to refund money or change the product. But then and then no action was taken by the company. After constant requested the product was picked up on 12th...

Rediff Shopping / Rakhi not delivered - no action from Rediff after repeated messaging

Pi
ping2shipra on Aug 18, 2016

Order no. 13696730 - bhaiya bhabhi raakhi placed on 11th aug 2016, supposed delivery was on 16th aug 2016. The recipient's name is yogesh arya and his phone is +919971997885. His address is: House no. 317/20, shanti nagar, gurgaon, Haryana, Gurgaon, haryana: 122001 India. I have been sending...

Rediff Shopping / Not received the item order and status shows delivered

Ja
Jaymin on Feb 20, 2016

I haven't received the item and status shows it delivered and now the rediff customer care is say as i contact them after two days of product being delivered they can't do anything for replacement/refund/return. I was been informed by the courier company that the item is damaged and will...

Rediff.com / Tablemate - delivered broken! Poor response! No replacement

Re
Reviewer73656 on Jan 3, 2016

Dear customers, beware of rediff shopping! Do not get fooled by rediff online shopping! Take few minutes to learn about rediff.com e-commerce scams. This is a high alert for online buyers. I bought a table mate and it was delivered broken. I contacted rediff shopping for a replacement or...

Rediff / Delivering Fake Products

Su
Suhil on Nov 23, 2015

Issue Description: Order Number - 12619492 My order was supposed to be delivered on 6th of nov as I was not available parcel went back to the warehouse. I spoke to customer care team and the Telesale order was placed by executive over call. I ordered for the product "Wireless Bluetooth...

Rediff Shopping / Damaged product delivered

Te
Tensly on Oct 16, 2015

The below email was sent on the 11th of Oct’15 Good Evening Rediff Shopping Support, This is to keep you informed that the watch was delivered to me today at around 1950hrs was damaged and when I opened it and checked I came across the alarm on/off button totally coming out please see picture...

Rediff.com / Not Delivered my order

Tr
trimond2 on Sep 15, 2015

I has ordered the item Gromo Mini MP3 speaker System (with FM) on 03rd Sept 2015. Order No is 12182479. But till the item has not shipped. I contact the rediff customer care three time but no response from their side. and not ready to refund my money By N.Sankaran

Rediff Shopping / Rediff Shopping is Fraud

Ra
RA_2 on May 28, 2015

I placed two Orders with rediff shopping 11568915 and 11568881 for flowers delivery amounting to Rs. 720. I ordered in the evening and it was clearly mentioned that the Orders will be delivered by Next day (Mothers Day). Next day around 3:00 pm I called rediff to enquire about my Order a...

rediffshopping / False material delivered

Mr
Mrinal Das 1410 on Dec 20, 2014

I have ordered an electric tiffin box and one eye mask vide order number 10888918 nd 10889632 respectively. They have delivered my different material which are of low cost as well as low quality. I have asked for replacement. They have replied to me that I have to send the items via...

Rediff Shopping / Defective Product received

Me
meMukesh on Dec 1, 2014

Hi, I ordered a Inasla Food processor from rediff and it got delivered on time, but when I tried to open it and start it, it is not even starting. I called Rediff and they asked me to call Vendor Goodlife. I called Goodlife and they asked me to call Inalsa. So I am running round and round...

Rediff Shopping / Defected product delivery and no replacement or money back

Sr
SRJ13 on Nov 14, 2014

My order number is10263707. They provided me faulty gym ball which they did not replace nor gave my money back since August. Even after writing mails and sending images of faulty ball no action was taken. Even after calling several times they do not take any action. Please don't buy anything from them they actually frauds.

Rediff Shopping / Wrong dispatch

Dr
Dr.Divyang Dave on Sep 18, 2014

Sir/Madam, Sub : Wrong Dispatch by Rediff Shopping Order no=10363145. I had ordered Celestrone upclose G2 (10*25) BINOCULAR ON 4-9-2014. I had received MONOCULAR instead of BINOcular.Even after repeated complaints they are not listening for replacement or refund.They have given me complaint...

Rediff.com / No refund or replacement of returned product

At
Ats21 on Jul 30, 2014

The mobile cover delivered by Rediff was full of scratches, used and broken. When I sent pictures of the product, the company asked me to return it to the vendor. I did so and further sent pictures of the delivery receipt. Rediff reimbursed me the courier charges I incurred and assured me...

Rediff/ Mahogany Laptop Table / Worst experience of shopping on Rediff shopping

Ab
AB_CD on Jul 13, 2014

Worst experience of Customer support on Rediff Shopping. I had ordered a Mahagony laptop table Disappointing factors 1. Delay on delivery of the product+ Defective product delivered 1. The table was not Mahagony as claimed by Seller 2. the polishing of the product was chipped off 3...

Rediff Shopping / Non delivery

Ud
UditSaptarshi on May 7, 2014

here is the follow up of the previous complaint about the same. following are the further email conversation between me and the so called customer care of rediff shopping. Udit Arun Saptarshi <workoholico.assumptiono@gmail.com> Apr 14 to Rediff hello customer neglect executives if...

Rediff.com / Rediff shopping

Ud
UditSaptarshi on Apr 14, 2014

this is the actual email conversation between me and the rediff guys i had ordered a product and they delivered me a cheaper substandard and damaged product... but their courier guy did not let us check the package before we paid him .. i paid full amount as required for the product i had...

Rediff Shopping / Delivery not on promised date and forcibly delivering product to neighbours

Sy
Syed Hussain tariq on Feb 19, 2014

I would like to bring you your notice that I orders flowers and cake for someone for valentine day ( 14-2-14). I kept on following up with customer support and the vendor ( Mallika florist) whole day on 14th but the there was no response at night 11 pm on 14th I got a call from vendor...

Rediff Shopping / Product Received SIgnificantly different from that what was described

Py
pyaarisweety on Jan 21, 2014

Hello, I had purchased a camcorder on rediff shopping online shop. What I recieved was a significantly different product from that which they had described on the site ( http://www.google.com/url?q=http%3A%2F%2Fshopping.rediff.com%2Fproduct%2Fhd-12mp-video-camera-720p-dv-digital-camcorder%2F11617281%3Fsc_cid%3Dsearch_HD%252012mp%2520Video%2520Camera%2520720p%2520Dv%2520Digital%2520Camcorder&sa=D&sntz=1&usg=AFQjCNFDAJSVjNdVlJUFInwSkOiUgWcBJQ) My order...

Rediff Shopping / Fraud vendor ..defective piece supplied

An
anandm1200 on Dec 12, 2013

rediff shopping Order no, 8826254 Merchant partner ; deal mart Supplier: Gurpreet. Singh/ Esource Delhi Fabric lint remover was ordered. The fraud vendor, sent a used, defective product which was not working . The product did not even have the battery compartment cover. I called up rediff...

Rediff Shopping / cancelled

Mo
mohdabdulrafeeq on Jul 17, 2013

Dear Customer, Thank you for contacting us. This is a system-generated response to acknowledge the receipt of your e-mail. Our Customer Service Executive will respond to your email within two working days. Until then, you can also check for information on Rediff Business Solution...