Redbox — poopy customer service
First off, what terrible customer service redbox has! I call in and talked to this agent name Dustin, and he goes onto say how these movies I've had out were returned after their return time being 9 pm. Bah hum bug ! i say! I totally returned before the return time and THAT DUSTIN KNOWS IT!!! Not only did he call me rude names, but he made me feel like I was the "ignorany yankee" at fault. its not my fault your machines ###ed up, so why am I to suffer the charge?! I feel like so many others on this website, a victim.
Secondly, after disputing the charge I was transfered to a supervisor named Jesse, and ohhhhhh boy, that Jesse just doesnt know how to treat a customer like they should, when I explained my situation he just said " eventually refunding for courtesies like this is going to stop and unfortunatly today is that day". WHAT. THE. ###!>!>!/?? He had this matter of fact tone in his voice and it felt like Dustin and Jesse had ganged up to double team me.. and thats not how it should be, they have so much to throw around being a super big duty company that you think they could afford a 1$ loss.
Redbox redshmocks. im gonna steal my dvds from the internet!