I write to tell you about the problem happened to me from staying on Oct 7, 2017 at Red Roof Inn (confirmation no [protected]). I made a reservation for 2 rooms on October 7, 2017 (copy of email attached).
When we checked in, the reception said he found that we booked only one room but we asked for 2 rooms as we booked. Finally he could find one more room for us . We stayed in 2 rooms and paid USD181.42 cash for 2 rooms . (Folio detailed attached but in 2 names, one is myself "Nuannoi Srirungrojana" the other is a friend of mine "Siriluck Pairojrat". That means we already paid for both rooms.
Recently I received a statement of credit card which charged me USD 90.91. We are charged 3 rooms for staying in 2 rooms, so please return me the over charged hotel cost.
I look forward to hearing from you.
Thank you so much,