SUBMIT A COMPLAINT

Red Ribbon Bakeshopcomplaining about attitude of branch manager

1
G Sep 08, 2019 Review updated:

Good am po! I would like to call your attention regarding your Branch Manager at Reb Ribbon Aguinaldo Branch at Dasmarinas, Cavite with phone number 0464542713... I am Dr. Genevieve R. Villela, a Obstetrician-Gynecologist from De La Salle University Medical Center... I called the branch around 10:30am, Sunday sept 8, 2019... I wanted to order certain cakes and slices... Upon introducing myself I asked who I was speaking to and he refused to tell me and asked me why I was asking... of course it's to properly addressed him... He spoke to me sarcastically and told him to stop speaking that way... I told him that I have been previously ordering to this branch and for him to stop being sarcastic... I told him that I have dealt with previous managers and no problems have previously occurred... maybe he found me "makulit" so he decided to be sarcastic... after much discussions on what I'm supposed to order with me getting irritated with him too, he decided to say to me "ikaw ang Bastos hayop ka!!!" Then he put down the phone... at first pa Lang it was like he didn't want me to order thru phone kasi irritated na siya when our conversation started... if he found me probably demanding and makulit well I guess WalA siya magagawa because I'm the customer... but I never spoke to him disrespectfully... it was him that spoke aggressively, sarcastically and disrespectfully... remember the Customer is always right!!! For a manager to speak that way to a customer is outright OFFENSIVE, UNACCEPTABLE, outrageously RUDE and blatantly IMPOLITE and IRREVERENT!!! I do not believe that your company would be well represented by this kind of a staff - even holding a Position as Store Manager... no matter what type of customer you have they are not suppose to speak to us that way... I hope proper actions be done to him since he will bring much havoc and "Malas" to your company... I hope this message would be given action...

Responses

  • Xa
    Xantie Zmarzek Feb 14, 2020

    Ang galing ha, hugas na hugas yung pagkatao mo base sa kung anu man ang sinulat no dito. Eto lang logic jan, kung hindi ka talaga bastos o kung wala kang sinabing hindi maganda, bakit ka sasabihan ng taong kausap mo na "BASTOS AT HAYUP" ka?? Doon palang nakapalaking tanong na.
    Tumawag ka around 9:30 am, kinausap kita ng maayos, yung sinasabi mong SARCASTIC, ikaw yun kasi from the start palang ng conversation natin, nakasinghal, nakasigaw kana. Partida proud na proud ka pang sabihin na doktor ka. Kung ibabase ko kung paano mo ako kinausap, para akong nakikipag usap sa isang BAKLA na mahilig mambara. Sabi no doktor ka, mataas ang pinag aralan pero, sa paraan na kinausap mo ako, para akong nakipag usap sa isang taong nakatira sa eskwater, o taong walang pinag aralan. Taong mahadera, bungangera at taong boses bakla. Doktor daw, pero sinabihan akong "BAKLANG TOH" . Tamang words ba yun. Professional ka pero bakit ka nagsasalita ng mga ganung word. Sabi mo nga doktor ka diba? Bakit ganun ang asal mo? Ganyan kaba pinalaki mg mga magulang mo? Kinder garden palang may subject na tayo na GMRC pero bakit wala ka nun? Hindi ba tinuro sayo ng school mo yan? Nagpalusot kapa na kesyo yung sinabihan mong " BAKLANG TOH" eh yung asawa mo. So pumatol ka pala sa bakla? Bkit wala na bang magkamali sayo dahil sa sobrang sama ng ugali mo.
    CUSTOMER IS ALWAYS RIGHT, mamatay na nagsabi nyan, sama mo na sarili mo. At sa conversation natin hindi ka MAKULET, ibang iba yung sa paraan kung paano mo ako kinausap kaya yung salitang BASTOS AT HAYUP KA deserved na deserved mo yun. MAKULET IS VERY DIFFERENT SA BASTOS NA UGALI KATULAD MO. ASAL ANIMAL..!!!

    1 Votes
  • Xa
    Xantie Zmarzek Feb 15, 2020

    This is the proof

    1 Votes
  • Xa
    Xantie Zmarzek Feb 15, 2020

    Ganda ka girl???GANDANG PATAYIN!!!

    1 Votes
  • Xa
    Xantie Zmarzek Feb 15, 2020

    GANDA KA GIRL??? GANDANG PATAYIN!!!

    1 Votes
  • Xa
    Xantie Zmarzek Feb 15, 2020

    Ngiting may "AFRICAN SWINE FEVER " ah.🤣😅🤣
    MUKHANG ANIMAL, ASAL ANIMAL!!!

    0 Votes

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