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Shea Shea Bakery

www.sheamakery.com

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Shea Shea Bakery Complaints 10

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4:46 pm EDT
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Shea Shea Bakery Shea Shea Bakery Review: Disappointing Experience with Unfulfilled Orders & Poor Customer Service

So, I placed my orders with Shea Shea Bakery back in March 2021 and it's now almost June 2021, but I still haven't received anything. I know the situation was tough because of the pandemic, but come on, they shouldn't have taken so many orders that they couldn't fulfill. And to add insult to injury, they were even offering a sale during this time. I don't think I'll be giving them my business again in the future! To make matters worse, my emails to their customer service team have gone unanswered. All in all, it's a pretty disappointing experience with this bakery.

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4:29 pm EDT
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Shea Shea Bakery Shea Shea Bakery Review: Sketchy Business Practices and Disrespect for Customers

Listen, I know y'all are looking for a solid review on Shea Shea Bakery, so let me break it down for ya. I ain't too pleased with this place. I spent a good chunk of change, 75 freakin' dollars, on these so-called bakery candles, but guess what? I never even received them! You bet your bottom dollar that they took the money outta my account though.

I tried reaching out to these folks through all the usual channels - social media, customer service, email - but nada. Not even a peep. So, I did what any sensible human would do and filed a dispute with PayPal. Thank goodness I got my money back, but it shouldn't have to come down to that.

Look, I'm all about supporting small businesses, but not when they're pulling sketchy moves like this. It's downright frustrating and disrespectful to customers. If Shea Shea Bakery wants to keep their reputation intact, they better shape up and start taking care of their customers. Otherwise, they'll end up going down in flames.

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3:50 pm EDT
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Shea Shea Bakery Terrible Customer Service and Long Wait for Orders - Shea Shea Bakery Review

The whole situation with Shea Shea Bakery was really frustrating. It took ages for my order to come, and the company didn't even reply to my emails! I work hard for my money, you know, and I was really disappointed not to get what I'd paid for. Their customer service is pretty bad, and I heard others say the same thing. What's worse, they delete your comments on social media rather than addressing the problem. Honestly, I wouldn't recommend Shea Shea Bakery to anyone, and I won't be using them again.

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Is Shea Shea Bakery Legit?

Shea Shea Bakery earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Shea Shea Bakery to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Shea Shea Bakery is known for their high standards and safety. If you're thinking about dealing with Shea Shea Bakery, it's wise to check how they handle complaints.

A long registered date for sheamakery.com can be seen as a positive aspect for Shea Shea Bakery as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Shea Shea Bakery's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sheamakery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • While Shea Shea Bakery has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Sheamakery.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The sheamakery.com may offer a niche product or service that is only of interest to a smaller audience.
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Shea Shea Bakery Disappointing Experience with Shea Shea Bakery: No Delivery, No Refund, No Response

I decided to give Shea Shea Bakery a shot and spent a hefty amount of dough (pun intended) amounting to over ?200 just to try their products. Being a supporter of a fellow black owned business, I was really excited to receive my order. However, I am truly disappointed to say the least. It's been months since I placed my order back in March and it's currently the 17th of September, still no sign of my items.

It's quite upsetting that despite paying a good amount of money, I haven't received anything. This is downright disgusting and unacceptable. It's high time this company takes accountability instead of hiding behind the pandemic as an excuse. I wish there was a way to report this company for such poor service.

If Shea Shea Bakery is unable to produce the goods, the least they could do is issue a refund to their customers. It's really that simple. Considering the circumstances, it's totally understandable that there might be some delay in delivery. However, it's a completely different story when customers are being ignored and left without any updates regarding their orders.

To make matters worse, I reached out to the company numerous times regarding my order and haven't received any response or update. It's been a frustrating experience and I don't think anyone deserves to be treated like this.

All in all, I hope Shea Shea Bakery takes the necessary steps to improve their customer service and ensure that their customers' needs are met. Until then, I'll be seeking a refund for my order (order ***, ***,6898) for the hundredth time!

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Shea Shea Bakery Disappointed with Shea Shea Bakery: Lack of Communication and Abrupt Closure

I ordered from Shea Shea Bakery about 6 weeks ago, but unfortunately I never received a confirmation email. I was a bit disappointed, but I gave them the benefit of the doubt and assumed that everything was alright. However, things started going downhill when I emailed them after 4 weeks and got no response. I became worried and started wondering if something had gone wrong with my order.

My disappointment increased when I found out that the Shea Shea Bakery website was shut down. I was shocked and didn't understand what was going on. I went to their Instagram page to see if there was any information, but it didn't seem like they had posted in a while. Finally, I discovered that they were going to relaunch on 10/01/21.

Despite the news of the relaunch, I still felt very frustrated. I understand that businesses sometimes need to shut down for various reasons, but there was no warning or explanation given to customers like myself. I tried emailing them again, but the email address I had used before was inactive.

In conclusion, I don't think I'll ever buy from Shea Shea Bakery again. The long wait time, lack of communication, and abrupt website closure were just too much for me. Even though they are relaunching soon, I personally wouldn't feel comfortable placing another order with them.

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Shea Shea Bakery Terrible Customer Service: My Experience with Shea Shea Bakery

So, I found this bakery online called Shea Shea Bakery and I thought to myself, "Wow, these products are so neat and cool!" So, I decided to make an order of $98. I was really excited to receive my order, but after waiting three weeks, the shipping status never changed and I had not received my products. I was so disappointed!

I decided to reach out to the company via email and Instagram messages to see what was going on, but I didn't get a response for a while. Eventually, they responded and told me that there might have been an issue with the shipping label falling off or that there were new people working at the post office. I wasn't really sure what was going on, but I was hopeful that my products would arrive soon.

Unfortunately, my order still never arrived, so I sent another message to the company. But, instead of getting a response this time, I was blocked from their Instagram after showing them all the negative reviews I had read. And, to make matters worse, they also deleted comments from their social media pages.

Honestly, this company has the worst customer service I have ever seen. I was given all sorts of excuses and then completely shut out when I had an issue. I wouldn't recommend anyone spend their money here - there are plenty of other places to order from that have better customer service.

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Shea Shea Bakery Disappointing Experience with Shea Shea Bakery: A Review on their Cookies N Cream Candle

Yo, so I gotta say, my experience with Shea Shea Bakery wasn't all that great. I was super stoked to get my hands on their cookies n cream candle for $40. I knew it was gonna take a hot minute to ship, but dang, three weeks is a long time. Especially since it was pricey and all. And let me tell ya, when I finally got the candle, I was totally bummed. I lit it up for, like, less than 10 minutes and two wicks straight up fizzled out. Bummer, man. And the smell? Or lack thereof, should I say? It literally smelled like wax and that wasn't cool. Shea Shea Bakery was cool about offering a replacement, but honestly, I was just over it and asked for a refund. But get this, in order to get my cash back, I gotta ship the whole thing back. Lame. And don't even get me started on their website reviews. I tried leaving an honest review, but nope. Only five-star ones go up. I even reached out on Instagram to ask about it and got blocked. So, word to the wise, check the reviews before you order.

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Shea Shea Bakery Disappointing Experience with Shea Shea Bakery: 4 Months, No Updates, and No Way to Contact Customer Service

I decided to check out Shea Shea Bakery (sheamakery.com) after hearing some buzz online about their delicious and unique sweets. I placed my order on May 6th and spent around $89 on a variety of treats.

However, on May 31st, I received an email from the company informing me that their site was going to close down soon. They offered a free item in return for waiting, which I was excited about. But then they also let us know that their customer service would be closed from June 4th to June 25th, which made me a little uneasy.

Fast forward to August 4th and their customer service is STILL closed. I understand that things can be hectic for a small business, especially during COVID times, but waiting for four months with no updates or way to contact them is quite disappointing. I never received any tracking information for my order, so I have no clue if it's even on the way.

I'm all for supporting black-owned small businesses, but if they can't handle responding to their customers in a timely and efficient manner, it might not be the right goal for them. It's unfortunate because I was really looking forward to trying their goodies, but at this point, it's not worth the stress. Hopefully they can get their act together in the future.

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Shea Shea Bakery Disappointing customer service and shipping delays: My experience with Shea Shea Bakery

So, I bought some sweet-smelling goodies from Shea Shea Bakery on March 12th, thinking it'll take about 4 to 6 weeks to get my order. But now, it's been 12 weeks, baby! It's like three months already and I'm still waiting for my stuff. I mean, it's understandable that the pandemic is being a real downer on everything, including shipping delays. But this is just ridiculous! You feel me?

I tried to stay patient with their so-called customer service, but they're so petty and rude with their responses. If it was me running the business, I'd tell my team to be sincerely apologetic and understanding with our customers. But no, they're all snarky and just don't care that we're frustrated. It's like, come on Shea Shea Bakery, get your act together!

I got an email from them saying I'm 1 of 1,695 orders remaining and I can cancel if I want to. But no way am I cancelling, even if I have to wait until next year! I'm not gonna let them win! I'm getting my candles, no matter what!

But honestly, even after they relaunch, I don't think I'll be shopping with them again. I don't wanna support a company that treats their customers like they don't matter. So, if they keep it up, they're gonna run themselves into the ground!

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Shea Shea Bakery Disappointing Customer Service Experience at Shea Shea Bakery

The customer service at Shea Shea Bakery was not good at all. I ordered four products and I had to wait for 3 long weeks to receive my package. Worst still, when I finally got my delivery, half of my order was missing which really pissed me off. I mean, I had spent a good amount of money and I expected to get all of my products. I tried to reach out to customer service through email but it has been a real nightmare, Vanessa, the customer service rep, has been sending me back and forth through different hoops.

My package had a sticker that read "Received in damaged condition". I sent all the information that I could gather but Vanessa is telling me they need to perform an investigation. Come on, now! I gave her all the information that I had and she's still asking for an invoice that I never received with the package. I have been going through this back and forth for two weeks now! It's just really unfortunate because I really loved the smell of one of the butters that I did receive. Nevertheless, I can't continue doing business with a company that won't take responsibility for incomplete orders. Like, what the hell?!

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Overview of Shea Shea Bakery complaint handling

Shea Shea Bakery reviews first appeared on Complaints Board on May 17, 2023. The latest review Shea Shea Bakery Review: Disappointing Experience with Unfulfilled Orders & Poor Customer Service was posted on Jun 4, 2023. Shea Shea Bakery has an average consumer rating of 1 stars from 10 reviews. Shea Shea Bakery has resolved 0 complaints.
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    Jun 16, 2025
Shea Shea Bakery Category
Shea Shea Bakery is ranked 11 among 17 companies in the Bakery and Pastry category

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