Menu
CB Casual Dining Red Lobster 3002 Saint Michael Drive, Texarkana, TX, 75503, US
Red Lobster company logo
Red Lobster
reviews & complaints
Red Lobster company logo

Red Lobster

3002 Saint Michael Drive, Texarkana, TX, 75503, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 10:00 pm
Tue
11:00 am - 10:00 pm
Wed
11:00 am - 10:00 pm
Thu
11:00 am - 10:00 pm
Fri
11:00 am - 11:00 pm
Sat
11:00 am - 11:00 pm
Sun
11:00 am - 10:00 pm
ComplaintsBoard
C
12:43 am EDT

Red Lobster - customer service, food presentation, cleanliness

Upon arrival we order beverages, and biscuits were served made mention of 9th year anniversary celebration, we are talking and no food has came out for us, but we are out of biscuits so we asked for more and are told their out, not sure if they will cook more... Meanwhile other people around us have their food and eating 45 to 50 mins later our food comes out and I'm looking at my plate and my wife's plate like what's this cramp, our plates were nasty, food was cold and it looked like someone just threw food on the plate it was terrible terrible food presentations, I would never have expected to receive this sort of treatment that we were given, the manager Casey was being very patronizing and unconcerned after three attempts to get our ticket adjustment it obvious that we werw being targeted and the shunning was on purpose, we finally ask another waiter who just starting his shift if he could get Rafael so that we could give him his tip...Our celebration was a total disaster I have never been so humiliated for me and my party it will truly be an event to forget but how because of the occasion, we sat there for another 30 to 40 min and no one ever came to say hey is everything okay sorry for the "inconvenience" we were made to feel like we wasn't wanted in the place and that is how we left feeling, very uncomfortable

Read full review of Red Lobster
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.