RealTimes / RealNetworks
United States - 98134
i have found out this week tyhat i wa having unauthorised transactions from rn real networks. i have spoken to my bank and also your customer services who have agreed to refund 1 £8.50 and was told to contact real networks on remainder 3 months. still no 1st £8.50 yet got a transaction number also. these transactions were carried out unknown to me i have never used this service. i want all previous transactions from 23/04/2009 which bearing in mind is the only email i have received from them. i have read other complaints and this seems to be current practice. please put these further transactions back into my account . look forward to your swift service.
This co. has repeatedly charged my credit card for a subscription I never bought. I never gave them any credit card information. I have never even heard of them. Who are these people and how did they get my credit card no.?
checking my balance on Mastercard and saw a pending transaction from Real.com Online. It may not have been for much but it was disconcerting because of the fact that I had no idea what it was for and no recollection of having entered my card details with Real.com Online on that particular date. I have attempted to contact Real.com online asking them to clarify the situation but have not received any communication from them. How can this happen, it is wrong so wrong.
Valma Brown, Ballarat Australia. I have had two charges of $6.96 and I do not know what they were for. They came from real.com. What can I do. PLEASE HELP
Real Networks has been billing my credit card for Jan-Mar 2009 without any authorization. Real Networks i...
If you sign up for the 14 trial of Real Player Super Pass, they take your credit card information and you...
10/07/2008 Settled Authorization - RN *REAL.COM ONLINE2601 ELLIOTT AVE., SURN *REAL.COM ONLINE [protected]...
Well... perhaps my fault partly but in 2003 installed RealNetworks RealPlayer and didnt realize I registered for membership and just now in 2008 (900 dollars later) determined I was a member... sure, part my fault... but why would they continue to charge my account when no activity logging into there service for 5 years?!? They gave me 3 month refund... 45 dollars... I was billed 900 DOLLARS !
I recommend when installing anything... don't give any card even if it is for 14 days trial... they wont make it easy for you to see that you will be billed... and after 5 years maybe give you 45 dollars refund.
Those same charges appeared on my statements, $14.99 and $9.99. Their billing info came back with a Carlo...