CB Furniture Stores Rana Furniture Complaints #2-21

Rana Furniture review: Night stand

Yoamys Perez of Miami Beach, US

May 31, 2022 9:44 am UTC

So I bought a 6800 dollar bedroom set at the one in 8 th street when driver assemble them all looked good on top I never look at the back of the night stand because it was place by wall. When my partner arrives home to connect the mirror is when she notice the night stand was defective damaged. Right away I reported to manager minerva. And sales rep melani. They send someone over. To fix it the guy made it worst. He painted a white paint in top. That looks worst. I clearly told them I wanted a replace. This cost $400 they send same guy. To do the same I told them no. That I wanted a replacement or cash back melani the sales rep has been wonderful. She has treated me super. Her manager minerva. Has not had the courtesy to even return my call. At all. Has a manager. She is the worst I have met. Does not call back or gives her face. So i'm still in my 30 days. And no one has helped me. Hopefully this message gets the owner to call me because I will dispute my card and even go to court if I have to almost a month and no one has written to me I have send 10 emails and no reply at all sales was on 04.24 furniture delivered 05.04 sales order number so310009

Desired outcome: refund or new night stand

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Keywords:

bedroom set cash back customer service damaged defective dispute manager night stand replace sales rep

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Rana Furniture Contacts

Rana Furniture phone numbers

+1 (855) 800-7262

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Customer Service

+1 (305) 471-4706

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Distribution Center

+1 (305) 269-4070

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8th Street Store

+1 (786) 515-2347

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Homestead Store

+1 (305) 471-4761

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Palmetto Store

+1 (954) 962-3795

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Pembroke Pines Store

+1 (305) 512-9320

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Hialeah Store

+1 (954) 982-6237

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Sawgrass Store

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Rana Furniture emails

info@ranafurniture.com

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Rana Furniture address

10005 NW 21st Street, Miami, Florida, 33172, United States

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