Ramada hotel at Wyndham Niagara Falls ontario — jacuzzi tub
We payed for an upgraded room with a jacuzzi and we were very displeased and disturbed and disappointed when we realized it was a regular bathtub, without the jacuzzi effect of bubbles and a whirlpool we expected to receive, with our upgrade. We wanted a refund for the amount we spent on our upgraded room.
We spoke with the hotels customer service and the were not friendly and unwilling to be of help.
We hope to be able to consider Ramada Hotles again.
Shuey and Buna Fromowitz
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