RAK Bank - Collections & Recovery - PB Credit — harassment & threatening - by a collector (mohamed ahmed - mob. no. [protected] or [protected])
Dear Manager - Collections & Recovery - PB Credit
This is to file a formal complaint to a RAK-Bank employee who's name is (Mohamed Ahmed with a mobile no. [protected]) which his claiming that he's a RAK Bank attorney? when I ask him for his ID he din't shown to me. Today, Saturday-Nov. 5, 2016 at 7:50 pm he entered into my room at flat 104 K4-Bldg. Al Riqqa Diera and started to shout, push and hurt me on my arms and even threatening to bring me to the police station ASAP as well as forcing me to go out of my room. I told him that I admit that I had a default payments of 3 months from my credit card and my phone are currently cut down as well but, as of now I don't have the money and I will not run. He keep on shouting and forcing me to go out of my room and starts to curses, slanders and insults me while my other roommates hears it. I've told him, I will accept if I have a police notice or case now and willing to come with him if he had the documents from legal and the police. But he keep on shouting to me then, I was able to take a photo of his face and video of the situation. I would like to file a formal complaint with concern of his actions. Hence, as a consumer I feel harassed and offended the use of his threats to extract payments, should this be tolerated either? I'll attached messages with harassment and threatening from him.
Looking forward for immediate response.