Rainbow System

Around the beginning of November last year (2022) my wife and I agreed to have a demo presentation for the rainbow vacuum system. I already have 1 but desired to get another 1 for our second floor to keep up there.I bought 1 and decided to join in the program that so many others joined including those on this complaint board the 12 showing and 2 sales program. I worked hard in booking the demos and showings. Around April of 2023 my wife's mom died and we had to deal with that tragedy. So when I got back home in here in ** I knew I had to finish my program which I did. I reached out to 1 of my reps ********** and sent in the information for my program via the app. Now about 4 weeks went by and I had been checking my emails to see the results but heard nothing. Finally I called **********-- and inquired about how long does it take for the verification process. He TEXTED me a screen shot of their response which I didn't get at all which said I had until June 4th to make up 2 unqualified demos and 1 sale. However I didn't get this information in time for me to do anything about it. Rainbow office did not have my right email address. Now I made my email address dummy proof for me as it's my whole name and Gmail.com. I gave them from the beginning the right email address but I did not get the information that ********** texted me because they had the wrong email address which is NOT MY FAULT. I communicated to ***** from the verification department and even she acknowledged and apologized for the email mix up but will not accept accountability that their office made the mistake and as a consequence I didn't get the info in time to rectify the the 3 issues. She even told me on her email that April 4 was my last day but the email that J-------- screenshoted me said I had until May 4. ***** and her office is deceptive and lied to me and once I sent her the screenshot text I got then she recanted a bit but it's too late. I would like to have the credit from 1 sale as a resolution then.