QuikTrip
reviews and complaints

I just would like to give piece of advise to those scumbags who run the joint called q-trip first figure out how to handle it then put your hand in everyone else's pocket you run every corner convenience store out of business.

Now have to wait in line half an hour for cup of coffee or pack of cigarette

And then deal with rude cashier/ maybe because you did not pay him enough to live on.

It was on friday jun 10 2022, I went to the gilcrease quicktrip on tulsa ok, I got there the in the morning by 815am, I went ahead and grabbed some food as mentioned above, my day went fine so far until that afternoon I felt my stomach was aching when I got home by 6pm, I haven't ate nothing else during my day but that, next day I had an unbearable stomach ache. I couldn't get up. I had a fever, nausea, my stomach trach line stopped from going to the bathroom and couldn't go to the restroom, I never in my life had caugh such food poisoning among quick trip i'm so dissatisfied, hurt and poisoned by their food, their quality of food has gone down the toilet, I would never buy again qt food.

Came in to get some food and the kitchen was closed. Asked how to order food because we didn’t know it was closed and the employee qwendelin was at the register and I asked how to order food and she aggressively said it’s closed. I continued to ask her why because I didn’t know if it was shift change and it would be open in a few min and she hatefully said it was none of my business we have our reasons. I was very offended on the way she talked to me and I asked for her name in which she refused on giving it to me and i happened to glance at her name tag. I yelled at her saying there was no reason to be so [censored]ty to customers. I was very angry. Put what I was going to purchase on the counter. Said some more words in anger. She said that all of what I was saying was being recorded and I said good you hateful [censored]. I walked out and the manager tyler came out and was very upset at the way she treated myself and my husband and assured us it would never happen again and she was from another store and it was no way to talk to a customer and asked us to come back.

I go to QT twice a day to get french vanilla coffee in the morning before work and then again at lunch time. I frequent 3 QT's that are close to my work and for some reason there is always at least one store that has a hard time actually filling the coffee with the correct flavor. Its very annoying when i come everyday and i have to deal with this problem everyday.

At approximately 12:50 central standard time.

I stopped at the Quiktrip on 377 and 170 in Roaneoak Texas. I think I saw the store number is 1988. There was a employee mopping the floor with an old fashion mop. (See the pictures) there was such a film of water that I did slip but did not fall or injure myself. If you playback the security tape of today approximately that time you’ll see exactly what I’m talking about. In addition, this store is going down quick. It is always dirty now, the people are in attentive and unfriendly, and it just looks terrible. It is the closest one to my home, but I have started driving out of my way to another store just to avoid the treatment that is going on there.

I am a worker at this location but I would like to be unknown because I do not want Priscilla to find out and start bully me. I have seen Priscilla pick on a lot of the younger cashiers since she came to this location. Especially one in general name Iyanna. I think it’s cruel and maybe QT should look into this.

On the morning of Jan 19, 2022 my 12 yr old son slipped and injured himself at your Seneca SC location. There was a patch of black ice that was not salted or sanded which caused my son to slip and fall. He bumped his head and back. Mind you there were approximately 8 staff members on shift. Whom were looking out of the window at my son. Not one came outside to check for injury. I went inside to inform the staff on what happened. This too was shrugged off as if nothing happened.Due to the fact that my son hit his head on a pole.I contacted EMS. The front of the store was so slippery the EMS techs were slipping around. During the whole ordeal management remained on the inside of the store. When he was put on the stretcher, that is when two store employees put out hazard cones and hand wrote a caution sign. I am almost positive the situation was shrugged off because he was an African American. I also called corporate office and sent an email but as of yet have never had a call or email.

I purchased a southwest chicken wrap tonight March 31st at around 11:00 to 11:30 p.m. somewhere in that area and I got home to eat it I opened it and put Miracle whip on it and noticed first that the lettuce was black all around the edges and also there was a long black hair in the sandwich this purchase was made at the QuikTrip on lilac road in St Louis Missouri ZIP code 63137

This is baffling….

Mountain Dew is a product made by Pepsi corporation and there is absolutely no shortage anywhere in this country….

Last week I frequented several stores in Oklahoma, and I frequent your stores in every state that I travel to where you have reach.

But here in my home state of Arizona, while I visit many locations throughout the Tempe Phoenix Mesa and Gilbert area, all of your locations continue to falter and have broken or out of used stickers on their Mountain Dew option. And it’s twisting someone’s arm to look at it or provide anything further than, “it doesn’t work..”

I realize this is just one primitive soft drink, but is it is consistently absent from your stores and it makes your clients question your service.

This is not a supply issue, this is not like when your donuts are not there on time, or when the local distributors are not keeping up with distribution agreements and shelves sit empty of specific foods (Toms BBQ chips which are present half the time contingent on the location I visit.

This is a simple issue of lack of prioritization.

I'm at work today and it's warm so I I'll stop at QuikTrip for a bathroom and something to drink well this day I decided I wanted to get me a shake so I got me a chocolate shake he didn't even have it in the blender long enough to blend it it's more vanilla than anything so I paid for a chocolate shake and got a vanilla shake chocolate I got a vanilla I got a chocolate shake that I have to sit here and I have to mix up to make it all chocolate because most of it is more vanilla he didn't blend it very well and didn't blend it very long I'm very unhappy with it very unhappy with the service I'm in Lawrence on Iowa Street at this QuikTrip I'm not happy at all it it's yeah it's no it's not good there's been other things that's happened like I'll come in for a pretzel and my pretzel be so hard I can't even eat it I end up having to throw it away I'm going to stop coming to this one

Customer Service,

Sorry for the mention of Store Service.

Location:. QT

2250 E Thomas Road

Phoenix, AZ

Entered Store at approximately 1230, went directly to Mens Room to wash hands to visit refrigerated product. I selected 50.7 OZ Bottle of Arrowhead Water. Lead Store on a Lower Shelf, touching Ground and storing package refrigerated sandwiches cam to assist Standing Clerk change a $50. dollar for customer before Me. I was patiently waiting, she decided to touch stop of water bottle were customers put their mouth. I continued politely raising her conscious about product handling before (Me) the Customer.

She gets very informal talking impolite about {Vendors} doing it clearly in My abscense. It is difficult for Me to accept due to current conditions in Society (Pandemic). Her attitude was pre-determined screaming about spanish people because "I said, You not at Your Abuela House, translated You not at home"

She screams Im not spanish, determine its ok to argue with a QT Customer.

My idea is it should never be okay

I have nothing to complain about, but wanted to acknowledge to you all your team is outstanding to ensure customer service is met. I checked out from Register #0002 and told him about me purchasing a pizza for later on in the and I would like to pay for it now. I mentioned I also have a coupon and he helped me on switch from my iPad I had it saved to my phone due to no wifi since I had it there. The service and people there are so kind and helpful I just thought I put it out there from the usual complaints. Thank you again this is my go to store with also the merchandise, drinks and food inside. Last I very much enjoy your app.

Very Respectfully
Russell Penberthy
[protected]@yahoo.com

A hold was put on my card for gas which wiped my account out and I don't have anymore money until they decide to return it . This is unacceptable. Now they got my money and I have none. This normally is returned after the transaction is complete but this is ridiculous.I am traveling with my last and this happened no money no food

730 pm on january 3rd 2021.
I went in to the store as I have hundreds of times before and ask her to print me the powerball ticket for the nite. She refused rudely and said she was to busy, there were only 2 customers in the store at the time and I was one off them. I couldn't be leave it. I'm in that store 2 to 3 times a day every day and never rude.
So I had to go to the kum and go up the street where they gladly sold me my 2
Tickets. I just wanted you to know that was unelectable.
If I see her in there again I will go elsewhere.
Thx for your time. If you have any questions contact me at
[protected]@att.net
Ray truitt [protected]

I purchased 6 donuts for $3.99. when I got to work I saw my receipt said $10.26. After work I stopped and spoke to the person who rang me up that morning. I had one left in the box and my receipt. I told him about the mistake. He told me no mistake I bought cinnamon rolls not donuts. I still had one in the box. I know what I bought. This is B.S!

I am so angry, I've asked for somebody to call me several times and speak to somebody through online chat/by leave a message by telephone, I finally sat on hold and waited forever to speak to somebody about changing my account information for payment auto debit, "Changed bank due to poor customer service" Just be told I had to send an a blank check for information by email sure this is frustrating this i could not even do on my portal.
      Then I wanted to add a card to do you able to buy fuel outside of quick trips radius buy this aggravated me even more I have an outstanding account with this fleet service that I have through wex /Quiktrip I feel if I have to do another credit check I am a shop and compare where I feel that I should go now since I have to apply for another card service. 
once again thanks for the great customer service!
james mowry [protected]

Store number 229 is a mess. I gave them a couple days to see if it would improve. It looks as if they've quit pressure washing the outside grounds and parking lot. The trash was over flowing 2 day's straight. Inside of the store had trash everywhere. Counters were dirty. Just everything was dirty. I asked the clerk if he was the only one on duty and he said no there was another employee so that wasn't the issue. The area around the gas pumps was also a mess. Quick Trip use to take pride in cleanliness and quick service. Last weekend there was a line out two doors for more than 30 minutes.

Gas receipts

Not sure what happened to Quik trip.
It used to be the best gas station around. I would bypass all other gas stations to get to the Quiktrip. Recently I have been completely disappointed with every Quiktrip I have been to in the north metro Atlanta area. I have been to seven quick trips in a row none of them was I able to get a receipt for my gas out of the gas pump.

I find that the gas stations are no longer kept clean. And the majority of the cappuccino dispensers do not work.

I have mentioned the gas receipts to the clerks in the stores. They are apologetic, but doesn't get fixed.

I will no longer pass up all the other gas stations to get to a quick trip, only to be disappointed.