Quality Built Pergolas’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of customers are dissatisfied with their pergolas.
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I bought a Pergola from Quality Built Pergolas in 2020 with 2 sun shades
I bought a Pergola from Quality Built Pergolas in 2020 with 2 sun shades. The salesman wrote up my contract with 1 free sun shade and 1 that I paid for. I asked if the shades would come with the install, and I said I wouldn't want the Pergola without them. I've contacted the salesman on many occasions, and he promised the shades would arrive and set up an install date. On May 12, the company told me they couldn't find any shades and offered to refund me for one. I asked if I'd get a refund for the free one too, and they said they'd get back to me. The shades were important because it's a rooftop with lots of sun. I told the salesman that I'd only buy the Pergola if the shades came with it, as agreed at the time of purchase. I want a full refund and for them to remove the Pergola as per the contract.
Is Quality Built Pergolas Legit?
Quality Built Pergolas earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Qualitybuiltpergolas.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Qualitybuiltpergolas.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a qualitybuiltpergolas.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Quality Built Pergolas protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Quality Built Pergolas has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Quality Built Pergolas complaint handling
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Quality Built Pergolas Contacts
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Quality Built Pergolas phone numbers+1 (463) 999-6909+1 (463) 999-6909Click up if you have successfully reached Quality Built Pergolas by calling +1 (463) 999-6909 phone number 0 0 users reported that they have successfully reached Quality Built Pergolas by calling +1 (463) 999-6909 phone number Click down if you have unsuccessfully reached Quality Built Pergolas by calling +1 (463) 999-6909 phone number 0 0 users reported that they have UNsuccessfully reached Quality Built Pergolas by calling +1 (463) 999-6909 phone number
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Quality Built Pergolas address59 W Main St # 1273 Suite H, Nashville, Indiana, 47448, United States
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Quality Built Pergolas social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 20, 2025
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