The complaint has been investigated and
resolved to the customer's satisfactionResolved Pure Nutrients / Nature Cleanse — false advertisement
resolved to the customer's satisfaction
This product made me very sick to my stomach within one hour of taking it. On the company web site it states that there are no know side affects. Don't you believe it. When I called to cancel my free trial offer I could never get through. Finally I pressed the number for placing an order. I got a someone to answer that line right away. I told them I wanted to cancel my free trail offer and that I was within my 14 day trial period and they said that they would cancel my order. I requested that they send me an e-mail showing I cancelled my order and they said they would send it right away. Well they did not send it so I called back within 15 minutes. The person I talk to this time said they do not send out e-mail confirmations of cancellations. This time I asked for a confirmation number of the cancellation and he game me a cx number. Still not trusting them after researching all the complaints about them, I called my bank and told them what happened and told them I thought they might still charge my debit card. The bank said I could cancel my debit card right then and if the company hadn't charged my account yet they would not be able too. The bank said they would reissue a new debit card to me with a new number and I would receive it in the mail within seven days. I also did some more research on Pure Nutrients/Nature Cleanse and found out they just started their business in January 2009 and started selling Nature Cleanse in March 2009. Within less than a month they were reported to the Better Business Bureau and by the end of May 2009 they have received 110 complaints. The BBB gave Pure Nutrients an F rating. The main address the BBB give for Pure Nutrients is: 94 W. Main Street, Suite 206, Bay Shore, New York, 11706. I hope this information is helpful.