Pure and Gentle’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eco-conscious consumers are dissatisfied with eco-friendly products.
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Disappointing Soap and Terrible Customer Service from Pure and Gentle
i ordered some soap from Pure and Gentle and i gotta say, i was pretty disappointed. first off, the bottle it came in was super flimsy and it broke in transit. when i contacted customer service about it, they told me tough luck and that i had to buy a whole new bottle. like seriously? that's just cheap. and to top it off, the customer service was terrible. they were rude and unhelpful. i definitely won't be ordering from them again. save yourself the hassle and go somewhere else.
Is Pure and Gentle Legit?
Pure and Gentle earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for pureandgentlesoap.com can be seen as a positive aspect for Pure and Gentle as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Pure and Gentle's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Pureandgentlesoap.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Pureandgentlesoap.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Pureandgentlesoap.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- No reviews for pureandgentlesoap.com on popular sites. Be cautious and do additional research. Look for information about the Pure and Gentle and be careful with personal information or transactions.
- Pureandgentlesoap.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The pureandgentlesoap.com may offer a niche product or service that is only of interest to a smaller audience.
- Pure and Gentle protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website associated with Pure and Gentle sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
- We have detected an internal review system on Pure and Gentle's website, which can be a positive feature for customers looking to make informed decisions about the company's offerings. However, we recommend that you take the time to research the reviews and verify their authenticity before trusting them entirely
Overview of Pure and Gentle complaint handling
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Pure and Gentle Contacts
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Pure and Gentle phone numbers+1 (800) 876-9455+1 (800) 876-9455Click up if you have successfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number 0 0 users reported that they have successfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number Click down if you have unsuccessfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number 0 0 users reported that they have UNsuccessfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number
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Pure and Gentle social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 07, 2025
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