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Pure and Gentle Profile

Pure and Gentle

www.pureandgentlesoap.com

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Pure and Gentle Disappointing Soap and Terrible Customer Service from Pure and Gentle

i ordered some soap from Pure and Gentle and i gotta say, i was pretty disappointed. first off, the bottle it came in was super flimsy and it broke in transit. when i contacted customer service about it, they told me tough luck and that i had to buy a whole new bottle. like seriously? that's just cheap. and to top it off, the customer service was terrible. they were rude and unhelpful. i definitely won't be ordering from them again. save yourself the hassle and go somewhere else.

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Pure and Gentle Reviews and Complaints

How responsive is Pure and Gentle's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Pure and Gentle’s rated by eco-conscious consumers?

Pure and Gentle’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of eco-conscious consumers are dissatisfied with eco-friendly products.

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Overview of Pure and Gentle complaint handling

Pure and Gentle reviews first appeared on Complaints Board on Jun 13, 2023. The latest review Disappointing Soap and Terrible Customer Service from Pure and Gentle was posted on Jun 13, 2023. Pure and Gentle has an average consumer rating of 1 stars from 1 reviews. Pure and Gentle has resolved 0 complaints.
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  1. Pure and Gentle Contacts

  2. Pure and Gentle phone numbers
    +1 (800) 876-9455
    Click up if you have successfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number 0 0 users reported that they have successfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number Click down if you have unsuccessfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number 0 0 users reported that they have UNsuccessfully reached Pure and Gentle by calling +1 (800) 876-9455 phone number
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  4. Janet
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    Oct 17, 2025
Pure and Gentle Category
Pure and Gentle is ranked 24 among 25 companies in the Bath and Body category
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