Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Apparel Puma Zipper of jacket pockets stuck in material of jacket
Puma

Puma review: Zipper of jacket pockets stuck in material of jacket

G
Author of the review
3:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Purchased online with Pay Just No, completed full payment last month. My husband wore the jacket yesterday for the first time and both zippers of the jacket cannot pull up as the material is stuck in the zipper. It is clearly a factory default, so I would like the jacket replaced and or substituted with another item. This is a huge inconvenience to go through the whole process again.

Claimed loss: Refund or replacement item

Desired outcome: Refund or replacement item

Confidential Information Hidden: This section contains confidential information visible to verified Puma representatives only. If you are affiliated with Puma, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Puma reviews & complaints

Puma - complaint in shoes 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Puma - store manager 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Puma - shoes sarted tearing 1
Puma - return / exchange defected shoes
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Puma - crack in shoes 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Puma - Clothing
Puma - Ferrari r cat
Puma - child shoes
Puma - Puma's Customer Service is a Disappointment: Inconsistent Policies and Bordering on Fraud
Puma - Puma Shoes: Disappointing Quality and Customer Service
View all Puma reviews and complaints

  1. Puma Contacts

  2. Puma phone numbers
    1800 185 675
    1800 185 675
    Click up if you have successfully reached Puma by calling 1800 185 675 phone number 1 1 users reported that they have successfully reached Puma by calling 1800 185 675 phone number Click down if you have unsuccessfully reached Puma by calling 1800 185 675 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling 1800 185 675 phone number
    100%
    Confidence score
    Australia & New Zealand
    8800 200 1948
    8800 200 1948
    Click up if you have successfully reached Puma by calling 8800 200 1948 phone number 1 1 users reported that they have successfully reached Puma by calling 8800 200 1948 phone number Click down if you have unsuccessfully reached Puma by calling 8800 200 1948 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling 8800 200 1948 phone number
    100%
    Confidence score
    Russia
    +1 (800) 102-7862
    +1 (800) 102-7862
    Click up if you have successfully reached Puma by calling +1 (800) 102-7862 phone number 0 0 users reported that they have successfully reached Puma by calling +1 (800) 102-7862 phone number Click down if you have unsuccessfully reached Puma by calling +1 (800) 102-7862 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +1 (800) 102-7862 phone number
    India
    +49 913 2810
    +49 913 2810
    Click up if you have successfully reached Puma by calling +49 913 2810 phone number 1 1 users reported that they have successfully reached Puma by calling +49 913 2810 phone number Click down if you have unsuccessfully reached Puma by calling +49 913 2810 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +49 913 2810 phone number
    100%
    Confidence score
    Germany
    +1 (888) 565-7862
    +1 (888) 565-7862
    Click up if you have successfully reached Puma by calling +1 (888) 565-7862 phone number 0 0 users reported that they have successfully reached Puma by calling +1 (888) 565-7862 phone number Click down if you have unsuccessfully reached Puma by calling +1 (888) 565-7862 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +1 (888) 565-7862 phone number
    USA and Canada
    +44 203 326 5481
    +44 203 326 5481
    Click up if you have successfully reached Puma by calling +44 203 326 5481 phone number 2 2 users reported that they have successfully reached Puma by calling +44 203 326 5481 phone number Click down if you have unsuccessfully reached Puma by calling +44 203 326 5481 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +44 203 326 5481 phone number
    100%
    Confidence score
    United Kingdom
    +353 14 373 638
    +353 14 373 638
    Click up if you have successfully reached Puma by calling +353 14 373 638 phone number 2 2 users reported that they have successfully reached Puma by calling +353 14 373 638 phone number Click down if you have unsuccessfully reached Puma by calling +353 14 373 638 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +353 14 373 638 phone number
    100%
    Confidence score
    Ireland
    +43 12 675 375
    +43 12 675 375
    Click up if you have successfully reached Puma by calling +43 12 675 375 phone number 1 1 users reported that they have successfully reached Puma by calling +43 12 675 375 phone number Click down if you have unsuccessfully reached Puma by calling +43 12 675 375 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +43 12 675 375 phone number
    100%
    Confidence score
    Austria
    +32 25 886 833
    +32 25 886 833
    Click up if you have successfully reached Puma by calling +32 25 886 833 phone number 1 1 users reported that they have successfully reached Puma by calling +32 25 886 833 phone number Click down if you have unsuccessfully reached Puma by calling +32 25 886 833 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +32 25 886 833 phone number
    100%
    Confidence score
    Belgium
    +420 234 102 171
    +420 234 102 171
    Click up if you have successfully reached Puma by calling +420 234 102 171 phone number 1 1 users reported that they have successfully reached Puma by calling +420 234 102 171 phone number Click down if you have unsuccessfully reached Puma by calling +420 234 102 171 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +420 234 102 171 phone number
    100%
    Confidence score
    Czech Republic
    +45 78 774 494
    +45 78 774 494
    Click up if you have successfully reached Puma by calling +45 78 774 494 phone number 1 1 users reported that they have successfully reached Puma by calling +45 78 774 494 phone number Click down if you have unsuccessfully reached Puma by calling +45 78 774 494 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +45 78 774 494 phone number
    100%
    Confidence score
    Denmark
    +358 974 790 209
    +358 974 790 209
    Click up if you have successfully reached Puma by calling +358 974 790 209 phone number 1 1 users reported that they have successfully reached Puma by calling +358 974 790 209 phone number Click down if you have unsuccessfully reached Puma by calling +358 974 790 209 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +358 974 790 209 phone number
    100%
    Confidence score
    Finland
    +33 180 144 518
    +33 180 144 518
    Click up if you have successfully reached Puma by calling +33 180 144 518 phone number 1 1 users reported that they have successfully reached Puma by calling +33 180 144 518 phone number Click down if you have unsuccessfully reached Puma by calling +33 180 144 518 phone number 1 1 users reported that they have UNsuccessfully reached Puma by calling +33 180 144 518 phone number
    France
    +30 211 198 3869
    +30 211 198 3869
    Click up if you have successfully reached Puma by calling +30 211 198 3869 phone number 1 1 users reported that they have successfully reached Puma by calling +30 211 198 3869 phone number Click down if you have unsuccessfully reached Puma by calling +30 211 198 3869 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +30 211 198 3869 phone number
    100%
    Confidence score
    Greece
    +39 689 970 526
    +39 689 970 526
    Click up if you have successfully reached Puma by calling +39 689 970 526 phone number 2 2 users reported that they have successfully reached Puma by calling +39 689 970 526 phone number Click down if you have unsuccessfully reached Puma by calling +39 689 970 526 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +39 689 970 526 phone number
    100%
    Confidence score
    Italy
    +352 20 204 236
    +352 20 204 236
    Click up if you have successfully reached Puma by calling +352 20 204 236 phone number 1 1 users reported that they have successfully reached Puma by calling +352 20 204 236 phone number Click down if you have unsuccessfully reached Puma by calling +352 20 204 236 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +352 20 204 236 phone number
    100%
    Confidence score
    Luxembourg
    +31 202 623 362
    +31 202 623 362
    Click up if you have successfully reached Puma by calling +31 202 623 362 phone number 1 1 users reported that they have successfully reached Puma by calling +31 202 623 362 phone number Click down if you have unsuccessfully reached Puma by calling +31 202 623 362 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +31 202 623 362 phone number
    100%
    Confidence score
    Netherlands
    +351 211 141 349
    +351 211 141 349
    Click up if you have successfully reached Puma by calling +351 211 141 349 phone number 1 1 users reported that they have successfully reached Puma by calling +351 211 141 349 phone number Click down if you have unsuccessfully reached Puma by calling +351 211 141 349 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +351 211 141 349 phone number
    100%
    Confidence score
    Portugal
    +34 911 390 152
    +34 911 390 152
    Click up if you have successfully reached Puma by calling +34 911 390 152 phone number 1 1 users reported that they have successfully reached Puma by calling +34 911 390 152 phone number Click down if you have unsuccessfully reached Puma by calling +34 911 390 152 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +34 911 390 152 phone number
    100%
    Confidence score
    Spain
    +46 852 509 909
    +46 852 509 909
    Click up if you have successfully reached Puma by calling +46 852 509 909 phone number 2 2 users reported that they have successfully reached Puma by calling +46 852 509 909 phone number Click down if you have unsuccessfully reached Puma by calling +46 852 509 909 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +46 852 509 909 phone number
    100%
    Confidence score
    Sweden
    +41 445 510 011
    +41 445 510 011
    Click up if you have successfully reached Puma by calling +41 445 510 011 phone number 1 1 users reported that they have successfully reached Puma by calling +41 445 510 011 phone number Click down if you have unsuccessfully reached Puma by calling +41 445 510 011 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +41 445 510 011 phone number
    100%
    Confidence score
    Switzerland
    +86 400 821 5065
    +86 400 821 5065
    Click up if you have successfully reached Puma by calling +86 400 821 5065 phone number 1 1 users reported that they have successfully reached Puma by calling +86 400 821 5065 phone number Click down if you have unsuccessfully reached Puma by calling +86 400 821 5065 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +86 400 821 5065 phone number
    100%
    Confidence score
    China
    +81 462 589 071
    +81 462 589 071
    Click up if you have successfully reached Puma by calling +81 462 589 071 phone number 1 1 users reported that they have successfully reached Puma by calling +81 462 589 071 phone number Click down if you have unsuccessfully reached Puma by calling +81 462 589 071 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +81 462 589 071 phone number
    100%
    Confidence score
    Japan
    +82 800 820 888
    +82 800 820 888
    Click up if you have successfully reached Puma by calling +82 800 820 888 phone number 1 1 users reported that they have successfully reached Puma by calling +82 800 820 888 phone number Click down if you have unsuccessfully reached Puma by calling +82 800 820 888 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +82 800 820 888 phone number
    100%
    Confidence score
    South Korea
    +55 113 070 6890
    +55 113 070 6890
    Click up if you have successfully reached Puma by calling +55 113 070 6890 phone number 1 1 users reported that they have successfully reached Puma by calling +55 113 070 6890 phone number Click down if you have unsuccessfully reached Puma by calling +55 113 070 6890 phone number 0 0 users reported that they have UNsuccessfully reached Puma by calling +55 113 070 6890 phone number
    100%
    Confidence score
    Brazil
    More phone numbers
  3. Puma emails
  4. Puma address
    Puma Way 1, Herzogenaurach, Massachusetts, D-91074, Germany
  5. Puma social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2025
  7. View all Puma contacts
Puma Category
Puma is ranked 193 among 266 companies in the Apparel category
#191 Blondie Boutique Blondie Boutique #192 Gamiss.com Gamiss.com #193 Puma Puma #194 GetOnFleek GetOnFleek #195 Destira Destira
Puma Alternatives
Veaul 5 reviews Cubavera 9 reviews Whiskey Darling Boutique 3 reviews JiffyShirts 10 reviews Steep & Cheap 13 reviews