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Proton Holdings

Proton Holdings review: Overcharged or overpriced

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2:01 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I am Mr.Wong Chee Chong ( car plate number :VJU 6983). I had had my car serviced at Cahaya Automotive Sdn.Bhd in Segambut Tengah.My mileage is 40,522 km.On 24.10.2025, the service bill totals RM1385.42 and then recently I was told is impossible as my car is only Persona Executive and no important parts of my car like starter,aircon.. broke down,Could you check as I encountered a service provider there once told me to change the keyless control with the price tag RM300 but I declined.Next service , another good serviceman just used a device to tuned my keyless control.Another case happened last year .The service men there told me why I contacted HQ with the component which they said I had to pay or keep the car at there for two weeks if I wanted to get the problem solved although my car was still under warranty.They said they had been reprimanded by HQ .As a result In the same day,they got it from other outlet or HQ(I,'m not sure which component as I have forgotten). Because of the price charged,I declined aircon service as well as car blake replacement at 24-10-2025.Please take a look at the image uploaded and if overcharged,I hope I can get the refund for which charge is overpriced.I also notice that they don't even ask me to write my signature in the uploaded image.My email address is [protected]@gmail.com (not [protected]@hotmail.com anymore as it is not reachable) .If your esteemed company wants to give me the explanation,use the first email address.I do hope nobody , another victim will encounter what I have gone through since the aftermath I contacted HQ in the first time last year or in 2023.Thanks.Happy new year.

Desired outcome: Please refund which service or components were overpaid or overcharged.

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  1. Proton Holdings Contacts

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  3. Proton Holdings emails
  4. Proton Holdings address
    Centre of Excellence Complex, KM 33.8 Westbound Shah Alam Expressway, Subang Jaya, 47600, Malaysia
  5. Proton Holdings social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jan 05, 2026
  7. View all Proton Holdings contacts
Proton Holdings Category
Proton Holdings is ranked 44 among 743 companies in the Car Dealers category
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faulty car / poor after sales service
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